Administrator

We're looking for an organised and motivated Administrator to join our Housing Team on a temporary basis based in our Manchester office, this is an excellent opportunity for someone who wants to build a career in social housing and gain hands-on experience.

In this role, you'll work closely with our Neighbourhood and Housing teams, supporting the delivery of tenancy and neighbourhood services. You'll gain valuable insight into the day-to-day running of housing management, develop practical administrative skills, and collaborate with colleagues across the association.

What you'll do:

• Providing efficient day-to-day administrative support to the Housing Team
• Updating housing management systems and keeping records accurate and well maintained
• Supporting meetings, including scheduling, agenda preparation and minute taking
• Assisting with the preparation of reports, presentations, and external correspondence by gathering information, formatting documents, and supporting team communications
• Helping gather information to respond to customer enquiries and complaints
• Working with Neighbourhood Officers and other teams to keep customer information accurate and up to date
• Assisting with key housing processes, including tenancy administration and system checks
• Contributing to excellent customer service and maintaining confidentiality in line with GDPR

What we're looking for:

• Highly organised individual with strong attention to detail
• Confident using Microsoft Office and other internal systems
• A strong communicator who works well as part of a team
• Able to manage a varied workload and meet deadlines