Credit Control Manager

Your new company
Our client is a well-established, values-led organisation based in North Cumbria with a strong reputation for quality and continuous growth. Driven by a people-first culture, the business is committed to delivering positive outcomes through collaboration, professionalism and high standards of service.
Working closely with public sector partners, the organisation operates within a regulated environment and continues to invest in its people, processes and future growth. This is an excellent opportunity to join a purpose-driven business where you can make a meaningful impact while contributing to its ongoing success.
Your new roleWe are seeking a commercially minded Credit Control Manager to lead their credit control function and play a key role in maintaining strong cash flow across the business. This is a rewarding opportunity to combine financial expertise with a purpose-driven environment. Reporting to the Finance Director, you will take ownership of the end-to-end credit control process, ensuring the timely collection of payments, reducing aged debt and building strong relationships with key stakeholders. You'll work closely with local authority finance teams, operational managers and placement teams to resolve queries, improve processes and maximise cash collection performance.
Key Responsibilities

• Lead and develop the credit control function.
• Manage outstanding debt and drive timely collections.
• Build effective relationships with local authority finance teams.
• Produce accurate aged debt reports, cash flow forecasts and credit analysis.
• Resolve invoice queries and negotiate repayment arrangements where required.
• Support continuous improvement initiatives across credit control processes.
• Ensure compliance with internal policies and relevant legislation.

We're looking for an experienced Credit Control Manager with:

• A proven background in credit control, accounts receivable or debt recovery.
• Experience working with public sector clients and/or local authority payment frameworks.
• Strong communication, negotiation and stakeholder management skills.
• Advanced Excel and financial systems' knowledge.
• The ability to lead, motivate and develop team members.
• A proactive, analytical and solutions-focused approach.

What you'll get in return

• Annual salary up to £50,000 per annum dependent on experience
• Permanent role, full time or 4 days are also considered
• Hybrid working option, min 2 days office-based
• Company pension scheme, 5% employer contributions
• 25 days annual leave plus banks
• Medicash scheme
• Opportunity to make a meaningful contribution within a values-led organisation.
• Strategic role with visibility across finance and operations.
• Supportive and collaborative working environment.
• Genuine opportunity to influence processes and drive performance improvements.

If you're a high-calibre Credit Control professional who thrives on improving cash flow, building relationships and leading from the front, we'd love to hear from you.
For a confidential discussion and further information, please get in touch today.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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