Commis waiter afternoon tea

Commis waiter afternoon tea Grantley Hall, HG43ET Contract Type: Full Time Salary: Competitive rate of pay, plus monthly service charge, typically £3,400 annually Working Hours: 37.5 Job Category: Afternoon Tea 21/11/2026 - 29 days remaining Apply for this job

Job Introduction

Introduction

Grantley Hall in the United Kingdom is seeking a motivated Commis Waiter to join our afternoon tea team. In this role you will help create memorable experiences for our guests by delivering impeccable service with high standards, while embodying our values of accountability, boldness, collaboration, continuous improvement, curiosity, and a steadfast customer commitment. We celebrate diversity, honesty, and open communication, encouraging you to listen to ideas, find balance in a fast‑paced environment, and always put the customer first.

Responsibilities

• Assist in setting up and presenting the afternoon tea service, ensuring every detail meets our high standards.
• Serve guests promptly and courteously, anticipating their needs and responding with honesty and professionalism.
• Maintain a clean and organised service area, adhering to health and safety regulations.
• Collaborate with senior wait staff and the kitchen to coordinate orders and replenish supplies efficiently.
• Handle guest enquiries and special requests with curiosity and a commitment to exceeding expectations.
• Process payments accurately and maintain accountability for all transactions.
• Continuously seek ways to improve service delivery, embracing feedback and learning opportunities.
• Support a diverse team by communicating clearly, listening to colleagues’ ideas, and fostering an inclusive atmosphere.

Skills & Experience

• Previous experience in fine dining, hospitality, or a similar service role, preferably with afternoon tea or high‑tea settings.
• Excellent communication skills and the ability to listen actively to guests and team members.
• Strong teamwork and collaboration abilities, with a willingness to take bold initiatives when appropriate.
• Attention to detail and a commitment to maintaining the highest standards of presentation and service.
• Flexibility to work afternoons and weekends, balancing multiple tasks efficiently.
• Basic knowledge of tea varieties and service etiquette, coupled with a curiosity to learn more.
• Demonstrated accountability and honesty in handling cash and guest interactions.
• Positive attitude towards continuous improvement and a genuine desire to put the customer first.

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Overview

Contract Type
Full Time
Working Hours
37.5
Salary
Competitive rate of pay, plus monthly service charge, typically £3,400 annually
Job Category
Afternoon Tea
Location
Grantley Hall
Reference
grantleyhall/TP/297/222