Waiter

Job Description

We are seeking a friendly, reliable, and professional Waiter / Waitress to join our front-of-house team. The successful candidate will be responsible for delivering excellent customer service, ensuring guests have an enjoyable dining experience, and supporting the smooth day-to-day operation of the restaurant.

• Greet guests warmly and escort them to their tables when required.

• Present menus and provide detailed information about food and drink offerings.

• Take accurate food and beverage orders and relay them promptly to the kitchen and bar.

• Serve food and drinks efficiently and courteously.

• Check in with guests during their meal to ensure satisfaction and address any requests.

• Prepare tables by setting up linens, cutlery, and glassware.

• Clear tables and reset them for the next guests.

• Process payments accurately using the point-of-sale system.

• Maintain cleanliness and organisation in the dining area.

• Follow all food safety, hygiene, and health & safety standards.

• Work collaboratively with kitchen and bar staff to ensure smooth service.

Qualifications

• Previous experience in hospitality or customer service is preferred but not essential.

• Strong communication and interpersonal skills.

• A friendly and professional manner with customers.

• Ability to work efficiently in a fast-paced environment.

• Good attention to detail and organisational skills.

• Flexibility to work evenings, weekends, and holidays when required.

• A positive attitude and willingness to work as part of a team.

Additional Information

What We Offer

• Competitive hourly pay.

• Flexible working hours.

• Staff meals during shifts.

• Gratuities

• A supportive and friendly working environment.

• Opportunity to gain experience and develop within the hospitality industry.

• Relais & Châteaux and Pride of Britain discounted stays