Content Designer

Job Description

Salary range:  Grade 12 £51,738   - £53,919 p.a. plus fantastic benefits
Contract: Fixed Term (only)  for up to 5 months
Hours of work: 36 hours per week
Location: Croydon

At Croydon Council, we're working to make it easier for people to find information and access services online. We provide essential services to more than 410,000 residents, supporting people at every stage of life. From protecting vulnerable children and adults, to collecting bins, maintaining parks, and keeping streets clean and safe, the council delivers services that local people rely on every day. As part of the web and user experience team, you'll help ensure the information supporting these services is clear, accessible and easy to use.

As a Content Designer, you'll write, edit and improve content across the council website. Working closely with teams across the organisation, you'll make sure content is accurate, up to date and focused on user needs. You'll identify opportunities to improve existing content, respond to service changes and use analytics, feedback and content best practice to make information easier to find and understand. You'll also help make sure the website meets accessibility standards, follows agreed content guidelines and is effectively managed through our Drupal content management system.

We're looking for someone with proven experience creating and managing user-centred web content. You'll have a strong understanding of plain language, accessibility requirements and writing for the web, along with experience using content management systems such as Drupal. You'll be confident working with a wide range of stakeholders, managing competing priorities and translating complex information into clear, user-friendly content that helps people find what they need and complete tasks online. Experience of content design within local government, the wider public sector or other complex organisations delivering services to large and diverse audiences would be an advantage.

To view the Content Designer role profile please click here.

Apply early

This vacancy may close without notice if a sufficient number of applications are received. Early application is therefore encouraged.

About us

Croydon Council's Priorities

Croydon Council is committed to maintaining a sustainable financial position, listening to residents, and delivering high-quality, sustainable services.

Croydon Council is focused on:

• Creating a cleaner and safer Croydon.
• Supporting a thriving town centre and local high streets.
• Delivering a fair deal for residents.
• Improving roads and journeys across the borough.
• Creating places people are proud to call home.
• Backing families, children, young people and adults.

Equal Opportunities Statement

Croydon Council is an inclusive employer and welcomes applications from all sections of the community.

Subject to business needs, we are pleased to consider applications from candidates seeking flexible working arrangements and support hybrid working, whereby employees attend the workplace for part of their working week and work remotely for the remainder.

Croydon Council is a signatory to the Armed Forces Covenant. We guarantee an interview to eligible current and former members of the UK Armed Forces who meet the essential criteria for the role.

As a Disability Confident employer, we guarantee an interview to disabled applicants who meet the essential criteria for the advertised role.

Croydon Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees to share this commitment.

The successful candidate will be subject to a Disclosure and Barring Service (DBS) check where the role requires one.