Security Operations Manager

Security Operations Manager

Permanent
Location: Colnbrook, Slough
Hours: Full time, Monday - Friday, 45 hours a week
Pay: £63,000 pa

Are you an experienced security leader looking for an opportunity to manage a high-profile operation within a heavily regulated aviation environment? We are seeking a Security Operations Manager to lead and develop a professional security team, ensuring the delivery of safe, compliant, and customer-focused security services. Based at a major site, this is a pivotal leadership role working closely with clients, stakeholders, and operational teams to drive service excellence.

About the Role:

As Security Operations Manager, you'll take ownership of the day-to-day operational delivery of security services, leading a team to achieve the highest standards of compliance, performance, and customer satisfaction. Acting as the security subject matter expert, you'll work collaboratively with operational leaders and client stakeholders to ensure security requirements are met while identifying opportunities for continuous improvement and innovation.

• Lead, motivate and develop a high-performing security team.
• Ensure the delivery of fully compliant security operations within a regulated aviation environment.
• Build and maintain strong relationships with clients and key stakeholders.
• Plan and manage operational security resources to meet service requirements.
• Monitor contract performance against service level agreements and operational KPIs.
• Identify operational risks and implement effective mitigation strategies.
• Drive process improvements, innovation, and best practice across the operation.
• Promote a positive culture focused on safety, wellbeing, and professional development.
• Ensure compliance with health, safety, security, and company policies at all times

Why join us? We are Proud to be employee owned. This means we focus on long-term success and recognise the contribution of our colleagues who make our success possible. When you join Wilson James, you'll be part of a business that:

• Invests in training, development and career progression
• Supports wellbeing and work-life balance
• Encourages diversity, inclusion and belonging
• Values innovation and continuous improvement
• Is built for long-term success, not short-term gain
• Gives you the opportunity to make a meaningful contribution to our future
  
  

Alongside a competitive salary, you'll benefit from:

• 25 days annual leave
• Employer Pension contributions
• Access to financial wellbeing support and lifestyle benefits
• Life assurance
• Specialist mental health & wellbeing support
• Online GP services for you and your family
• Discounts at hundreds of retail, leisure and lifestyle brands
• A Cycle to Work scheme
• Employee Referral scheme

What we are looking for:

• Previous security management experience within the aviation sector
• Strong operational leadership and people management skills
• Experience working within highly regulated environments
• Excellent communication and stakeholder management abilities
• Strong commercial awareness and problem-solving skills
• The ability to make sound decisions under pressure
• Proficiency in Microsoft Office applications
• A customer-focused approach and commitment to service excellence
• Ability to meet aviation vetting requirements
• Operational management experience
• Airport Security Manager (ASM) qualification, or willingness to obtain
• Able to get to the location

Desirable

• Experience delivering aviation security solutions
• Knowledge of CAA-regulated environments
• Proven track record of achieving operational targets
• A people-focused leadership style with a passion for developing teams
• ILM Level 5 or equivalent leadership qualification
• Previous Airside Pass holder
• Train the Trainer qualification

Interested? Apply now and let your career take off!

Please be aware that, on occasion, we may close a vacancy earlier than the advertised deadline if we receive a high volume of strong applications

Wilson James have been raising standards in security, construction logistics, aviation services, and technology for over 30 years. With 5,000 employees and a presence across over 300 client sites all over the UK, we are dedicated to delivering tailored solutions and top-tier customer service. As a leading managed service provider, we prioritise safety, efficiency, and customer satisfaction, and we work with diverse, vibrant clients, making for a dynamic and engaging workplace. Employee owned since 2026, we are strengthening our people-first culture every day and creating even greater opportunities for investment, innovation, career development and long-term success.

Internal Applicants
At Wilson James, we support career growth and offer internal mobility to help employees explore new roles and advance within the company. Committed to promoting from within, we provide clear career pathways and continuous skill development. Unlock your potential by applying for exciting internal opportunities and new challenges
If you are currently employed under TUPE terms and conditions, please note that successful appointment to this role will be on Wilson James standard terms and conditions.