Credit Controller

Kenneth Brian Associates are working with a growing business in Epsom who are looking for a confident and motivated Credit Controller to join their team.

This is a great opportunity for someone who enjoys speaking to people, building relationships and taking ownership of outstanding payments. If you're proactive, organised and don't mind picking up the phone, this could be the role for you!

• Contact customers regarding overdue invoices and outstanding payments.
• Manage a ledger of customer accounts, ensuring balances are kept up to date.
• Chase outstanding debts via telephone and email.
• Build and maintain strong relationships with customers to resolve payment queries.
• Agree payment plans where necessary and monitor progress.
• Investigate discrepancies and resolve invoice queries.
• Allocate payments and update customer records accurately.
• Work closely with the wider finance team to minimise overdue debt.
• Meet collection targets and help improve cash flow across the business.

• Previous experience in credit control, debt collection or a similar customer-facing role.
• A confident telephone manner and strong communication skills.
• Someone who is organised, persistent and able to manage their own workload.
• Good attention to detail and the ability to resolve queries effectively.
• A positive attitude and a results-driven approach.