Walker and Sloan Ltd
Customer Service Advisor
Customer Service Advisor at Walker and Sloan Ltd, based in Weston-super-Mare, South West England, paying £27,000 - £30,000 per annum. This is a contract role.
- Pay
- £27,000 - £30,000 per annum
- Hours and contract
- Contract · On site
- Location
- Weston-super-Mare, South West England
- Closing date
- Sector
- Customer Advisor
8% below the typical rate for customer advisor
Reference 57473881
About the role
Customer Service Advisor
This is an excellent opportunity to join an established independent property business as a Customer Service Advisor in Weston-Super-Mare
You'll take responsibility for managing a portfolio of residential rental properties, working closely with landlords, tenants and contractors to ensure tenancies run smoothly and properties are well maintained and fully compliant.
This is a varied and hands-on role, ideal for an organised and proactive property professional who enjoys building relationships, solving problems and delivering a high level of service.
The Role
- Manage a portfolio of properties, acting as the main point of contact for landlords and tenants.
- Coordinate repairs and maintenance, working with contractors to ensure issues are dealt with efficiently.
- Manage tenancy renewals, rent-related matters and the end-of-tenancy process, including deposits.
- Build strong relationships with landlords and tenants, resolving queries and delivering a consistently high level of service.
- Work closely with the wider team
About You
We're looking for an organised and proactive individual who is confident managing a busy workload, dealing with landlords and tenants and resolving issues effectively.
You'll have:
- Strong customer service and communication skills.
- Excellent organisation and the ability to manage a busy workload.
- A proactive approach with the confidence to solve problems and use your own initiative.
- Knowledge of lettings legislation and property compliance would be advantageous.
What's on Offer
- Package: £27,000 - £30,000
- Company pension.
- Training and support towards professional qualifications.
- Genuine opportunities for career progression.
- Supportive working environment within an established independent agency.
About Walker & Sloan
Walker & Sloan are a B Corp Certified recruitment business specialising in Property, Construction and the Built Environment. We work closely with clients across the UK and handle all applications with complete confidentiality.
Reference: 57473881 · Posted 3 days ago · Closes 30 Nov 2026 · Listed via Walker and Sloan Ltd
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