Administrator (Order Processing)

FindCore are delighted to be recruiting on behalf of an established and successful business for a Sales Support Administrator to join a varied role across sales, purchasing and customer support.

Permanent, full-time position based in Wellington.

Salary

£28,000 – £33,000 + additional benefits

This is a varied sales support and administration role focused on processing customer orders, maintaining accurate records and supporting the wider sales, purchasing and customer service functions.

Key Responsibilities

• Receive and process customer sales orders by telephone and email.
• Enter orders accurately onto internal systems and ensure all required information is complete.
• Coordinate with colleagues across purchasing, accounts and stores to ensure smooth order fulfilment.
• Answer incoming customer calls and respond to enquiries professionally.
• Monitor inventory levels and support stock management.
• Raise and process purchase orders.
• Liaise with suppliers to support stock replenishment and resolve discrepancies.
• Check purchase invoices against purchase orders.
• Maintain accurate customer and sales records within the CRM system.
• Liaise with UK and overseas customers where required.
• Support courier and delivery-related enquiries.
• Assist with warranty claims and supplier documentation.
• Welcome visitors to the business and provide general administrative support.
• Maintain accurate paperwork, records and internal documentation.

Requirements

• Previous experience within sales administration, sales support, order processing or purchasing administration.
• Strong organisational skills with the ability to prioritise and manage multiple tasks.
• Excellent attention to detail and accuracy.
• Confident communicating with customers, suppliers and internal teams.
• Strong written and verbal communication skills.
• Good problem-solving and analytical ability.
• Experience using Microsoft Office, particularly Excel.
• Experience with CRM, ERP or order-processing systems would be advantageous.
• Sage experience would be beneficial but is not essential.
• Comfortable working independently while contributing to a wider team.
• Previous sales or purchasing order-processing experience would be highly advantageous.

Benefits

• £28,000 – £33,000 salary.
• Permanent, full-time position.
• Company pension.
• Free on-site parking.
• Full systems training.
• Varied role across sales, purchasing and customer support.
• Opportunity to develop within an established business.

Please apply.