Credit Controller

As a Credit Controller in Guildford, you will manage credit control activity within the retail sector, helping the Accounting & Finance department keep customer payments on track. You will maintain clear account records and follow up outstanding balances so the business has accurate, up-to-date information.

Client Details

The organisation operates in the retail industry in Guildford.

Description

• Review customer account balances and identify overdue payments for timely follow-up.
• Contact customers by phone and email to request payment and resolve outstanding queries.
• Maintain accurate notes and payment records on customer accounts.
• Allocate incoming payments correctly to ensure account balances remain up to date.
• Investigate payment discrepancies and work with relevant colleagues to reach a clear resolution.
• Send account statements, payment reminders and other agreed customer correspondence.
• Prepare clear updates on overdue balances to support day-to-day financial reporting.
• Keep customer credit information organised and up to date for effective account management.

Profile

A successful 'Credit Controller' should have:

• Experience managing customer accounts and following up overdue payments.
• Confidence speaking with customers by phone and writing clear payment correspondence.
• Good attention to detail when updating account records and allocating payments.
• Ability to investigate payment queries and resolve discrepancies accurately.
• Comfort working with financial information and maintaining organised records.
• Ability to prioritise outstanding balances and complete follow-up actions promptly.

Job Offer

• Permanent Credit Controller position based in Chertsey.
• Salary of £30,000.

If you're interested in this role, apply now.

People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best.