Logistics Administrator

Logistics Administrator, Full-time, Permanent- office based role, MUST BE ABLE TO DRIVE

£26,000, Monday to Friday

Are you looking for your first office job???? Been working is hospitality or retail and want your weekends back?

We are seeking an organised, proactive Administrator to support the day-to-day processing and movement of customer orders. In this role, you will play a key part in ensuring orders are recorded accurately, shipments are scheduled efficiently, and deliveries arrive on time.

You will act as a central point of contact between the warehouse team, external couriers, and internal colleagues. If you are a natural communicator who enjoys problem-solving, keeping processes moving, and maintaining high attention to detail, we would love to hear from you.

Key Responsibilities

• Accurately input, update, and manage customer order records through our internal systems.
• Coordinate directly with couriers and logistics partners to arrange timely collections and deliveries.
• Work closely with the warehouse team to track order progress and resolve any dispatch roadblocks.
• Proactively monitor shipments, investigate delays or missing documentation, and resolve.
• Maintain clear, up-to-date documentation covering shipments, delivery statuses, and logistics metrics.
• Keep sales, operations, and colleagues informed with the details needed to process and dispatch orders smoothly.
• Professionally respond to day-to-day delivery and tracking queries via phone and email.
• Provide general administrative assistance to the wider team as required.

What We Are Looking For

• Communication Skills: Confident liaising across multiple channels (phone, email, face-to-face) with colleagues, drivers, and external partners.
• Organisation: Strong multitasking abilities with the capacity to prioritise workloads and track outstanding tasks effectively.
• Accuracy: High attention to detail and pride in accurate data entry and record maintenance.
• IT Literacy: Comfortable using standard workplace software, including Microsoft Office (Word, Excel, Outlook) and order/inventory databases.
• Mindset: A practical, hands-on team player who isn't afraid to ask questions, challenge discrepancies, and take ownership of tasks from start to finish.

Personal Qualities

• Reliable & Accountable: Takes responsibility for following through on tasks and deadlines.
• Inquisitive & Proactive: Speaks up when something does not look right and persists until questions are answered.
• Adaptable: Maintains a calm, organised approach when priorities shift during busy dispatch windows.
• Collaborative: Approachable, positive, and works effectively within a tight-knit team environment.