Technical Services Manager

Responsible for managing the delivery of an effective and compliant facilities management service
through in-house staff, suppliers and consultants - primarily focussed on hard services - within a
single building.
Key deliverables

Contribute towards the preparation, monitoring and reconciliation of service charge budgets

Check and approve expenditure against service charge budgets

Provide best in class customer service to internal and external customer base
Maintain regular and effective communication with clients and tenants
Manage site based staff, ensuring all people related policies and procedures are followed
Maintain regular and effective communication with internal colleagues in Property
Management, support functions and the wider Real Estate business
Monitor works conducted/service provided by suppliers
Audit and inspect supplier delivery
Measure and report supplier performance against agreed SLAs
Manage suppliers to ensure effective, safe and compliant delivery of all M&E related
services, including: life safety systems, vertical transportation equipment and public health
systems
Work effectively with a range of specialist consultants to deliver agreed outcomes
Procure goods and services, following procedures and policies
Develop, agree and manage capital replacement programmes
Prepare management reports for a variety of stakeholders and attend/chair management
meetings as required
Undertake regular building inspections, complete reports and initiate/progress any required
works
Ensure compliance with all current statutory legislation in respect of health and safety and
the environment
Manage local environmental activities in order to meet statutory obligations and
achieve/retain industry standards e.g. ISO14001 working with sustainability team
Ensure compliance with all internal procedures and policies - e.g. Procurement, Finance,
Compliance, HR
Ensure security and emergency procedures are robust and adhered to at all times, taking an

active role in the event of emergency situations.

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.