EPR Business Change Analyst

Job overview

University Hospitals Sussex NHS Foundation Trust is seeking experienced and motivated EPR Business Change Analyst to join the Electronic Patient Record (EPR) Programme, one of the Trust's largest and most significant digital transformation initiatives.

This role is central to ensuring that new digital systems and processes are successfully adopted across clinical and corporate services. The post holder will work closely with frontline teams, operational leaders, clinicians and digital colleagues to analyse current ways of working, design improved future-state processes and support the successful implementation of change.

The team has a strong track record of delivering large-scale transformation programmes and has recently received national recognition through nominations at the HSJ Digital Awards and Lean Competency System Awards.

Working conditions: Applicants should be aware that the role involves supporting go-live periods, occasional unsocial hours will be required to support system deployments and go-live periods across a 24/7 hospital setting. This may include night shifts, weekend working and Bank Holidays for which an enhancement will be paid, to provide on-site support to clinical and operational teams.

Shifts will be based on business needs and ability to be flexible is key but shifts are as follows - 08.00-16.00 - Day / 17.30-01.30 - Night

Main duties of the job

Business change and stakeholder engagement

·Act as a focal point for business process change across EPR workstreams.

· Build effective relationships with clinical, operational and corporate teams to identify required business outcomes and improvement opportunities.

·Identify change management risks and issues, escalating concerns where appropriate.

Process mapping and service redesign

·Facilitate workshops to capture current ("As Is") and future ("To Be") processes.

·Analyse workflows and identify opportunities for improvement, standardisation and efficiency.

·Challenge existing processes to ensure opportunities for pathway redesign and service improvement are not missed.

·Support the identification, measurement and tracking of programme benefits.

Implementation and adoption

·Support the implementation of new digital systems, upgrades and service improvements.

·Work with stakeholders to ensure readiness for change and successful adoption of new processes.

·Monitor and report issues arising during implementation and support resolution activities.

· Documentation and communication

·Produce and maintain accurate high-quality reports, presentations, process maps and business documentation.

·Continuous improvement

·Develop a detailed understanding of current and future digital systems.

·Support benefits realisation and service improvement initiatives across the programme.

This vacancy is advertised as a time-limited opportunity is expected to be undertaken on a secondment basis.

Before applying, employees must discuss the opportunity with their current line manager to confirm whether they may be released from their substantive role if successful. Release to undertake a secondment is not an automatic entitlement and must be agreed by all relevant parties: the employee, their current line manager, and the recruiting line manager.

Working for our organisation

Working for our organisation

At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.

Candidate Pack

This vacancy is advertised as a time-limited opportunity is expected to be undertaken on a secondment basis. Before applying, employees must discuss the opportunity with their current line manager to confirm whether they may be released from their substantive role if successful. Release to undertake a secondment is not an automatic entitlement and must be agreed by all relevant parties: the employee, their current line manager, and the recruiting line manager.

Detailed job description and main responsibilities

Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.

If you do not meet the sponsorship requirements, and you are applying using a Graduate visa as your right to work, you must have a minimum of 18 months remaining on your visa at time of application.

About the role

As an EPR Business Change Analyst, you will act as a focal point for business process change, supporting services to identify opportunities to improve efficiency, quality and user experience through digital transformation.

Working across multiple workstreams, you will analyse existing processes, facilitate workshops, map current and future workflows, identify benefits and support the implementation of redesigned ways of working. You will work closely with stakeholders at all levels of the organisation to ensure operational, clinical and technological change is aligned to programme objectives and delivers measurable improvements.

The role will also support implementation activity, helping teams prepare for change, adopt new systems and processes, and realise programme benefits. You will contribute to rapid improvement events, business readiness activities and the ongoing optimisation of digital services.

This is an opportunity to work at the heart of a major transformation programme and make a direct contribution to improving digital capabilities and patient care across University Hospitals Sussex.

About you

You will have experience supporting or leading business change, service improvement or digital transformation initiatives within a complex organisation. You will be an excellent communicator with strong analytical skills and the ability to work confidently with a wide range of stakeholders.

You will be experienced in process mapping, facilitating workshops and supporting teams through periods of change. You will be comfortable challenging existing ways of working, identifying opportunities for improvement and translating operational requirements into practical solutions.

Experience of working within the NHS, healthcare, digital transformation or large-scale organisational change programmes would be highly advantageous. Knowledge of change management, service redesign methodologies and business analysis techniques will help you succeed in this role.

You will be self-motivated, organised and capable of managing competing priorities while maintaining a collaborative and positive approach.

Please see the full job description and person specification

Person specification

Experience

Essential criteria

• Degree level (ideally involving change management or organisational Behaviour) or equivalent experience
• Recent experience of