Room Attendant

Located in a prominent position on Shoreditch High Street, One Hundred Shoreditch has 258 bedrooms, five restaurants and bars including a breakfast restaurant, a destination cocktail bar and a rooftop bar and terrace, offering panoramic views over East London

At One Hundred Shoreditch, we believe exceptional guest experiences begin with exceptional rooms. As a Room Attendant, you'll play a vital role in creating a welcoming, comfortable, and impeccably clean environment for every guest who stays with us.

What you'll be doing

As a Room Attendant, you will:

• Clean and service guest bedrooms and bathrooms to the highest standards.
• Change bed linen, replenish towels, toiletries, and guest amenities.
• Ensure all rooms are presented beautifully and ready for arriving guests.
• Report maintenance issues, lost property, and any guest requests promptly.
• Maintain housekeeping storage areas and equipment in a clean and organised manner.
• Work efficiently to meet daily room targets without compromising quality.
• Support colleagues across the Housekeeping department to ensure exceptional guest satisfaction.

What we're looking for

We're looking for someone who:

• Has previous housekeeping or cleaning experience (hotel experience is advantageous but not essential).
• Has excellent attention to detail and takes pride in delivering quality work.
• Is reliable, organised, and able to work independently.
• Enjoys working in a fast-paced environment.
• Has a positive attitude and a genuine passion for hospitality.
• Is flexible to work shifts, including weekends and bank holidays.

Salary: £29,645 p/a + service charge + benefits

This is an opportunity to make your mark on Shoreditch. As a team we love to have fun, with a focus on our wellbeing at the heart of everything we do. In addition to a competitive salary, we offer a range of benefits that include:

• Competitive annual salary
• Guest experience including dinner and drinks
• 6 complimentary nights a year at any Lore Group hotel
• Lore Group Employee & Immediate Family Rates
• Lore Group Friend and Family Rates
• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery
• 50% discount in Lore Group restaurants and bars
• Contribution towards Health Cash Plan
• Life Assurance
• Length of service incentives (additional holiday)
• Bespoke training programmes
• Free meals on duty
• Incentives such as Ride-to-Work and season ticket loan
• Quarterly employee award ceremony and company staff parties
• Employee assistance programme