Customer Service Administrator

Customer Service AdministratorGreater Manchester GBP28,000 Permanent 37.5 Hours Per WeekLooking for a role where customer service is genuinely valued?If you're an experienced administrator or customer service professional who enjoys building relationships, solving problems and being the person people rely on, this could be the opportunity you've been looking for. We're working with a growing, well-established business that has built its success on quality, reliability and exceptional customer service. Due to continued growth, they're looking for a Customer Service Administrator to join their friendly and supportive team. This is far more than a standard admin role. You'll be at the heart of customer operations, working closely with customers, sales teams and colleagues across the business to ensure everything runs smoothly from enquiry through to order completion. What's In It For You?Salary up to GBP28,000 Flexible start times between 8:00am and 9:00am Flexible working options Bonus scheme Subsidised private healthcare Contributory pension scheme Death in service benefit Ongoing training and development Free onsite parking Free refreshments Generous annual leave Friendly, supportive team environment Early finish on Fridays The OpportunityYou'll become a key member of the Customer Service team, supporting customers and colleagues while ensuring orders, quotations and service requests are handled accurately and efficiently. No two days will be the same. One moment you'll be helping a customer with an enquiry, the next you'll be coordinating equipment, processing orders or supporting the sales team with essential administration. This is an ideal opportunity for someone who enjoys variety, takes pride in delivering outstanding customer service and loves being part of a busy team. What You'll Be DoingProcessing customer quotations and orders Managing sales and service administration Taking customer payments Handling telephone and email enquiries Coordinating company equipment and maintaining accurate records Supporting account managers and field-based sales teams Providing professional updates and solutions for customers Ensuring all information is maintained accurately across internal systems Delivering a first-class customer experience at every stage About YouYou'll be someone who enjoys helping people, stays organised under pressure and takes pride in getting the details right. We'd Love to Hear From You If You Have:Experience in a customer service, sales support or administrative role Excellent organisation and attention to detail A confident and professional telephone manner Strong Microsoft Office skills The ability to manage multiple priorities effectively A positive, proactive and team-focused approach Bonus Points For:Experience within manufacturing, engineering or a product-based business Experience using CRM or ERP systems Why This Role?This is an opportunity to join a stable and growing business that genuinely values its people. You'll be part of a collaborative team, enjoy excellent benefits and have the chance to develop your skills within a company that recognises and rewards great customer service. Ready for your next challenge?Apply today to find out more about this exciting Customer Service Administrator opportunity in Greater Manchester. GBP28,000 Bonus Flexible Working Private Healthcare Early Finish Fridays Permanent Position This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Aspire Recruitment is committed to equality, diversity, and inclusion. We welcome applications from all suitably qualified individuals regardless of age, disability, gender identity or expression, marital status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. Should you apply for this role, we will process your data as detailed in our Privacy Policy which can be found on our website and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.