Field Care Supervisor

Are you looking for an opportunity as a Field Care Supervisor where you can obtain clear progression while making a difference to the lives of others?

We have an exciting opportunity with a leading care specialist who are looking for a Field Care Supervisor to oversee their service in Dartford, Kent and the surrounding areas. The service specialises in supporting the elderly, and people with Alzheimer’s and dementia so experience within this client group is essential. This is a Monday – Friday, 9am – 5pm position and in return, they will offer you an opportunity to represent an ever-growing organisation who offer excellent career progression and benefits. This is also a hybrid role whereby once a week you can work from home.

Job Purpose of a Field Care Supervisor:

• Motivate and inspire your teams to provide outstanding support through effective training, coaching and leadership by example.
• Acting as a role model and leader in the delivery of active support, you will empower the people you support to have active and fulfilling lives aligned with their needs and aspirations.
• Working collaboratively with the other members of the service leadership team you will help to oversee and manage the smooth running of this service including rostering, support plans, staff deployment and managing budgets.
• Encourage a model of self-care and service user rehabilitation.
• Work in co-operation with members of multi-disciplinary health and social teams to maximise opportunity for service user care.
• Help to organise implementation of relevant policies and procedures.
• Help to implement and maintain the standards required by legislation related to service delivery.

Responsibilities of a Field Care Supervisor:

• Being an empathetic, compassionate, and patient individual by providing in person-centred approaches for those who you support and leading your team to success.
• Being an effective communicator with the ability to influence others and to ensure you get the best from your team. You will possess excellent leadership and team management skills to ensure you and your team work collaboratively and effectively.
• Being an effective coach and mentor for your team and possess good IT skills.
• Ability to think on your feet and making the commitment to see things through and get the best outcomes for the people you support.
• Undertaking introductory live-in care visits and accompanying Live-In Social Care Workers during their first visit to service users’ homes and ensuring that they receive adequate hand-over.
• Carrying out risk assessments, individual needs assessment and updating these, as required, as part of quality compliance and risk management system.
• Covering unassigned calls to live-in service users when needed.
• Being on call for live-in care, in case of emergency.
• Liaising with the Head of Operations to participate in recruitment, allocation of Live-In Social Care workers.
• Monitoring, supervising and mentoring Live-in Social Care Workers and carrying out regular home visits, spot checks and supervisions.
• Evaluating live-in care plans against needs and ensuring that they are reviewed appropriately and updated.
• Ensuring all records and reports are up to date on the Birdie data system, including electronic care logs and case forms.

Requirements:

• Having a strong understanding of best practice in delivering support to people with different needs and a passion for doing so.
• You will have excellent communication and people management skills and have knowledge and a good understanding of current CQC regulations and compliance within the new framework with a proven track record of quality assurance and service improvement.
• Their services operate 24/7, 365 days a year and shift patterns will include early mornings and late evenings with occasional sleep-ins and waking nights and you must be flexible to cover the rota at the service.

What they offer you:

• £26,000 - £28,000 p/a depending on experience
• Excellent Career Progression
• Hybrid working – 1 day a week working from home
• Monday – Friday, 9am – 5pm
• Further Qualifications and Training
• Attractive Benefits Package
• Company Pension Scheme