AccorHotel
Front Office Supervisor
Front Office Supervisor at AccorHotel, based in Edinburgh, Scotland. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site · Weekend work
- Location
- Edinburgh, Scotland
- Closing date
- Sector
- Receptionist
Reference 564510001457006432
About the role
Our mission at Ibis Edinburgh Royal Mile Hunter Square is to create memorable moments for our guests by connecting hearts from arrival to farewell.
A job a career or a calling - whatever brings you here we have something for you!
As part of our team you can have:
- Discounted hotel rates all over the world in Accor Hotels
- Continuously learn and develop yourself with our Accor Academy
- Support your wellbeing in your professional and personal lives
Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
- Participate actively initiatives to build a more inclusive and sustainable world
- And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As a Front Office Supervisor you will:
Lead the front desk team during shifts ensuring smooth operations and exceptional guest service
Jump into Food & Beverage service (breakfast bar lunch or dinner) when needed
Assist with reservations back-office tasks and guest inquiries
Handle guest requests and issues professionally ensuring satisfaction at every step
Motivate and support your team helping new team members settle in and thrive
Ensure compliance with health safety and hygiene standards
Qualifications :
Previous hotel or hospitality experience desired
A positive can-do attitude and flexibility to work in a fast-paced environment
Strong multitasking and communication skills
A passion for guest service and attention to detail
Willingness to work flexible hours including weekends and holidays
Remote Work :
No
Employment Type :
Full-time
Experience: years
Vacancy: 1
Reference: 564510001457006432 · Posted 3 days ago · Closes 29 Nov 2026 · Listed via AccorHotel
Apply for this job
This role is listed via AccorHotel. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.