Maternity Support Worker

Job overview

An exciting opportunity has arisen to join our maternity team on the postnatal ward; we are looking for enthusiastic motivated and caring individuals who want to enhance the experience of the families who use our services, working alongside Midwives and Doctors to deliver women centred, holistic and personalised care.

Main duties of the job

The scope of the role and the job description for the post is aligned with the national maternity support worker competency, education and career framework and enables opportunities to develop on an exciting career pathway.

Whilst the post attracts remuneration at band 3, a band 2 salary scale will be applied until successful completion of the band 3 competencies has been achieved. It is anticipated this would be completed in the first 12 months in post.

The successful applicant will support the maternity teams, undertaking a range of clinical skills such as maternal and neonatal observations and providing care to women and babies. Be responsible for the stocking and cleanliness of the ward with particular reference to infection control, health and safety and audit. This includes bed spaces or consultation rooms and also attending to the nutritional needs of the woman and her baby. This will also include offering infant feeding support for which mandatory training will be given.

Working for our organisation

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work.

Detailed job description and main responsibilities

Part of your working day will include working IT systems and will involve covering some clerical duties. The candidate must display excellent communication skills at all times and must be keen to learn and display the correct attributes.

Person specification

Qualification

Essential criteria

• Basic computer /IT skills
• Ability to perform physiological observations on adults

Desirable criteria

• Knowledge of NHS/ hospital systems PAS, Athena, Windip
• Experience with Patient discharge processes
• Competency in venepuncture

Work Experience

Essential criteria

• Previous experience in a similar role.

Desirable criteria

• Previous experience as a band 2 HCA or support worker

Work Skills

Essential criteria

• GCSE English and Maths Grade C/Level 4 or equivalent qualification
• Able to understand and comply with detailed procedures

Desirable criteria

• Understanding of how to formulate/follow a care plan
• Knowledge or experience of applying documentation

Communication

Essential criteria

• Have a sympathetic/sensitive approach and be able to speak effectively to staff, colleagues and patients.
• Ability to work within a multidisciplinary team

Desirable criteria

• Customer care experience

Other Skills

Essential criteria

• Requires minimum supervision
• Ability to communicate effectively
• Ability to deal competently with conflict and complaints
• Able to prioritize workload in times of pressures
• Able to deal and manage confidential information