STEPS Administrator

This is a Gloucestershire County Council job.

• Job Title:                           STEPS Administrator
• Job Location:                     Shire Hall, Block 3, 3rd Floor 
• Salary:                              £29,071 - £30,515 per annum 
• Hours per Week:                37.00 
• Contract Type:                   Permanent 
• Closing Date:                    22/11/2026 
• Job Requisition Number:    15119 
• This post is open to job share

In Gloucestershire, our focus is on enabling an inclusive education system, providing the right support at the right time and in the right place. As a local authority we are committed to improving outcomes for children and young people and are investing in additional capacity to help us do this.

Gloucestershire’s Specialist Teaching and Educational Psychology Service (STEPS) provides advice and support to schools, settings and families to meet the needs of children and young people who may need additional help to meet short or long needs and fulfil their potential.

To deliver on service our objectives, we must have strong and capable administration support that offers a flexible, innovative and customer focused service. We have recently redesigned our administration teams to help us achieve this.

About You

We are looking for an experienced Administrators who work across various sites in the County. With the direction of the Business Administration Lead you will support the service with a range of administration support functions including communications with schools, settings and parent carers.

The successful applicant should have and be able to demonstrate in their personal statement:

• Excellent and proven customer service experience
• Be a team player with strong communication and organisational skills
• Have good experience of working with and across organisations
• Strong ICT skills
• Knowledge and experience of working in education; working with systems such as Capita and Liquid Logic; and an understanding of special educational needs and disabilities (SEND) would also be an advantage.

What you’ll get in return…

Successful candidates will join us at a time of change which offers opportunities to make a difference to the service we provide. You would be part of a service that is supportive, offers development opportunities and cares passionately about people.

• Training and Development opportunities

• Flexible working opportunities

• A service structure that provides progression opportunities

• Annual leave of 25.5 rising to 30.5 days per year after 5 years, plus bank holidays

• Local Government Pension Scheme

• Competitive salaries

• Opportunity to purchase additional leave

• Employee Benefits Programme

• Links to employee networks such as Prism (LGBT+) Network and the Young Employees Network

Please see job profiles for more detail information on the role.

How to apply

If you feel you have the skills, desire and experience required to make a positive difference then please submit your application and personal statement today by clicking the “Apply Now” Button.

Interviews will take place: Week commencing 7th December.

For an informal discussion about the role, please contact Ruth Williams at [email removed]

Additional Information

To access the Job Profile for this role, please follow the link below:-

Job Profile - STEPS Administrator

Due to the number of applications we received, we are unable to provide feedback at shortlisting stage and reserve the right to close the advert early.

Applications from any Gloucestershire County Council's employees who are currently on the redeployment register or at risk of redundancy will be considered first at shortlisting stage.

The council is not currently able to offer sponsorship in this role. Candidates will need to have a right to work that enables them to commit to at least 6 months' employment. Right to work is not transferable from a sponsored role held with another employer.

Gloucestershire County Council is committed to safeguarding and promoting the welfare of children and young people or vulnerable adults and expects all staff and volunteers to share this commitment. This position is subject to a DBS check.

It is a legal requirement, under the Immigration Act 2016, that anyone appointed to a ‘customer facing role’ must be able to demonstrate an ability to fulfil all spoken aspects of the role with confidence in fluent English. 

We want to be an employer of choice, attracting and retaining excellent people to work for us, so that we can best serve all of Gloucestershire’s diverse communities.  Our promise to you is that we will provide an inclusive and supportive working environment that enables you to bring your whole self to work and realise your full potential.