SENDIASS Team Manager (Gloucestershire)

<p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This is a Gloucestershire County Council job.</span><br><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </span></p>
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<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Title:                           SENDIASS Team Manager</span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Location:                     Shire Hall, Block 4, 3rd Floor </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Salary:                              £49,817 - £53,051 per annum </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Hours per Week:                37.00 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Contract Type:                   Permanent </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Closing Date:                    15/11/2026 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Requisition Number:    15062 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This post is not open to job share</span></li>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>SENDIASS Gloucestershire (Special Educational Needs and Disability Information Advice and Support Service) is recruiting!</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>1 Full-time SENDIASS Team Manager post (37 hours per week) – Grade 10</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">An exciting opportunity is available to join this growing team of friendly and well-respected professionals who are committed to ensuring parent carers and young people with SEND have their voices heard and receive accurate and helpful information and advice.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>About the Team & Role</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">SENDIASS Gloucestershire is a specialist service offering free, impartial, confidential information, advice and support on matters around SEND. The Service is offered to parent carers of children with SEND (0-25 years) and young people aged between 16 and 25 years old to help them play an active and informed role in supporting their child or young person’s education. We are looking to recruit an enthusiastic and self-motivated individual to join our team. This role involves day to day management of a team, working with education, health and care professionals and parent carers to provide impartial information, advice and support in relation to their child with SEND. The Service covers Gloucestershire and works in partnership with parent carers and young people, Gloucestershire Parent Carer Forum, Gloucestershire County Council, ICB, educational settings and other key agencies working with children and young people up to the age of 25.The successful applicant should have knowledge of the SEND Code of Practice will be required to complete the IPSEA Level 1 Legal Training as part of the role and work towards IPSEA Level 3, ideally within 12 months of starting the role.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>About You</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">As the Team Manager, you will take responsibility for the day-to-day operational management and leadership of the SENDIASS team, which includes:Managing team workflow: Overseeing case allocation, monitoring progress, and ensuring timely and high-quality delivery of advice and support.Supporting complex cases: Providing guidance and expertise to team members on challenging or high-risk cases, ensuring consistency and compliance with statutory requirements.Supervision of Case Advisors: Delivering regular supervision sessions to support professional development, maintain standards, and address any issues or concerns.Operational leadership: Acting as the first point of contact for operational queries, ensuring smooth running of the service, and implementing agreed policies and procedures.Quality assurance and improvement: Monitoring service performance, identifying areas for improvement, and contributing to strategic development.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong><span>Travel requirement:</span></strong> Due to the nature of the role and the need to travel to locations across the county, including some rural areas, applicants must have access to their own transport and be able to use it for work purposes.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>Essential Skills and Qualities</strong></span></p>
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