Application Process Engineer

Applications / Process Engineer

Location: Cheltenham, Gloucestershire
Salary: £39 -£40k
Working Hours: Monday – Friday, 08:30 – 17:00
Contract: Full-time, Permanent
Hours: 37.5 hours per week

The Opportunity

Are you an engineer with a passion for technical problem-solving, process development and customer support?

An established engineering manufacturer specialising in precision honing machinery, tooling and associated equipment is seeking an Applications / Process Engineer to join its Applications Department. This is an excellent opportunity to join a respected engineering business supplying specialist equipment to customers worldwide. You will play a key role in developing honing processes, conducting technical trials, supporting customers and helping deliver effective engineering solutions across a diverse range of applications.

Previous experience with honing machinery is advantageous but not essential, as full training will be provided. The role would suit a technically minded engineer who enjoys hands-on engineering, investigating problems and working closely with customers, sales teams and engineering colleagues.

Key Responsibilities

Applications and Process Development

• Carry out honing process development, demonstrations and application trials using a range of precision honing machinery.
• Conduct development tests both in-house and at customer premises.
• Complete honing trial request forms, test reports and case studies.
• Maintain application priority lists and provide regular progress updates to customers and internal teams.
• Work with customers, distributors and agents to develop and optimise honing applications.
• Support abrasive and tooling development trials.
• Contribute to research and development projects to improve processes and expand technical expertise.

Technical Support and Engineering

• Assist the Sales and Engineering departments with technical feasibility reviews.
• Provide technical support and guidance to the sales team.
• Manufacture and modify fixtures and tooling to meet specific application requirements.
• Assist with the preparation and development of training manuals and technical documentation.
• Investigate technical issues and help identify effective solutions for customers.

Customer Training and Commissioning

• Train customers to operate and set up honing machinery safely and effectively.
• Commission new machinery at customer sites throughout the UK and internationally.
• Carry out site visits for customer training, commissioning and technical problem resolution.
• Provide practical engineering support and technical guidance to customers, distributors and agents.
• Build and maintain strong professional relationships with customers worldwide.

Research and Development

• Participate in and manage research and development projects.
• Conduct abrasive and tooling development trials.
• Support continuous improvement initiatives relating to honing processes, tooling and application performance.

Essential Skills and Experience

• An engineering background, supported by relevant qualifications or practical experience.
• Strong analytical, diagnostic and problem-solving skills.
• A hands-on approach to engineering and process development.
• Excellent verbal and written communication skills.
• Good organisational skills and the ability to manage multiple tasks and projects.
• The ability to interpret technical information and communicate findings clearly.
• A professional approach to customer interaction and technical support.
• Willingness to undertake regular UK and international travel.
• A proactive attitude towards learning and continuous professional development.

Desirable Experience

• Experience with honing machinery, precision machining or manufacturing processes.
• Previous experience in applications engineering, process development or technical support.
• Knowledge of machining tools, abrasives and manufacturing applications.
• Experience conducting technical trials, demonstrations or feasibility assessments.
• Previous experience with machine installation, commissioning or customer training.

Benefits:

• 33 days' holiday, inclusive of Bank Holidays
• Pension scheme
• On-site parking
• Full training provided
• Opportunities for career progression
• A well-established and sustainable customer base, including major OEMs and thousands of customers worldwide
• The opportunity to develop specialist expertise in a highly technical engineering field

INDPERM