YT Technologies
Implementation Specialist
Implementation Specialist at YT Technologies, based in Bath, South West, paying £40,000 - £45,000 per annum. This is a permanent role.
- Pay
- £40,000 - £45,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Bath, South West
- Closing date
- Sector
- Account Manager
17% below the typical rate for account manager
Reference 643277630420684067
About the role
Are you an experienced implementation, onboarding, or client delivery specialist looking to make a genuine difference in healthcare? We are recruiting for an award-winning health tech company based in Bath that builds industry-leading, cloud-based software used across NHS services and healthcare providers nationwide
. They are looking for an Implementation Specialist to bridge technology, project delivery, and customer success, ensuring healthcare clients seamlessly adopt their software and get maximum value from go-live
. The Role
As an Implementation Specialist, you will own the end-to-end customer onboarding journey, working closely with clinical teams, internal developers, and account managers
. Drive End-to-End Delivery:
Lead planning, scoping, software configuration, and deployment tailored to each client's operational workflows
.
Problem Solving & Go-Live Support:
Serve as the main technical contact during setup, troubleshooting configurations, and removing roadblocks to ensure a smooth go-live
.
Client Onboarding & Training:
Collaborate with training and support teams to transition clients post-go-live with clear documentation and tailored guidance
.
Commercial Alignment:
Work alongside Sales and Account Management to keep projects within scope and deliver on commercial commitments
.
Product Improvement:
Channel client feedback and rollout insights back to Product teams to streamline future release versions
.
About You
We are looking for a collaborative, self-motivated individual who brings a mix of customer-facing delivery skills and structured problem-solving
. Essential Requirements: SaaS Implementation / Onboarding Experience:
A proven track record in a customer-facing role onboarding software solutions or managing client implementation projects
.
Sector Interest:
Experience or strong empathy with the
health & care sector , NHS workflows, or clinical software environments
.
Autonomous & Self-Organised:
Able to manage project lifecycles, risks, and milestones independently while thriving in a flat, agile team culture
.
Exceptional Communication:
Skilled at translating complex technical concepts simply for non-technical stakeholders and building trust with clients
.
UK Eligibility & Location:
Must have full eligibility to work in the UK without sponsorship (UK Passport or Share Code) and be within easy commuting distance of Bath for hybrid working
.
Why Apply?
Competitive Package:
£40,000 – £45,000 salary depending on experience.
Great Benefits:
25 days annual leave + bank holidays (buy/sell options), 6% employer pension, private health insurance, and life assurance
.
Work Environment:
Hybrid working policy, onsite gym, EV charging, and a dedicated personal training/development budget
.
Meaningful Impact:
Join an innovative, self-managing organisation whose products directly improve patient care and clinical services
.
How to Apply
If you have a background in software implementation, client onboarding, or clinical workflow management and want to work in health tech,
apply today with your updated CV!
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Reference: 643277630420684067 · Posted 5 days ago · Closes 29 Nov 2026 · Listed via YT Technologies
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