Oyster Consultant
Customer Service
Customer Service at Oyster Consultant, based in Edinburgh, Scotland. This is a permanent role.
- Pay
- Not given by the employer
- Hours and contract
- Permanent · On site
- Location
- Edinburgh, Scotland
- Closing date
- Sector
- Customer Advisor
Reference vacancies/9257392-russian-customer-service-advisor
About the role
Russian Speaking Customer Service Advisor
Edinburgh – Office Based
Salary £26,800
Working Hours Monday–Friday, 7:00am – 3:30pm
Training - Monday Friday - 8am - 4:30pm
Love travel? Fluent in Russian? Ready to build a career in customer service?
We're looking for a Russian Speaking Customer Service Advisor to join a vibrant and growing team in Edinburgh. This is a fantastic opportunity for someone who enjoys helping people, solving problems, and being part of a supportive, energetic workplace.
If you're passionate about delivering exceptional service and want to work in a role where no two days are the same—this could be for you.
What's in it for you?
33 days annual leave
Monthly performance-based bonus
Free on-site gym
Health cash plan
Employee wellbeing & assistance programme
Enhanced sick pay
Enhanced maternity, paternity & adoption policies
Ongoing training & career development
Regular team events & incentives
Refer-a-friend bonus scheme
The Role
As a Russian Speaking Customer Service Advisor, you'll be the first point of contact for customers, supporting them with travel-related queries across multiple channels.
Your day-to-day will include:
Handling customer enquiries via phone, email, and live chat
Providing solutions with empathy, professionalism, and efficiency
Building rapport and delivering a personalised customer experience
Staying up to date with company promotions and policies
Working collaboratively with your team and contributing to a positive environment
What we're looking for
Fluent Russian and English (essential)
Previous customer service experience
Strong communication and interpersonal skills
Confident using Microsoft Office and handling written communication
A calm, solution-focused approach under pressure
Positive attitude with a genuine passion for helping customers
Why apply?
This is more than just a customer service role, it's a chance to join a company that invests in its people, offers real progression, and creates a workplace where you'll feel valued every day.
Apply now to start your journey in a rewarding, travel-focused customer service career in Edinburgh.
Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor Russian Customer Service Advisor
Reference: vacancies/9257392-russian-customer-service-advisor · Posted 6 days ago · Closes 29 Nov 2026 · Listed via Oyster Consultant
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