Apprentice optical assistant

Apprentice optical assistant

• Employer: Vision Express UK Ltd
• Location: Oxford
• Vacancy Ref: 00002189
• Hours Per Week: 38.75
• Wage Per Week: £331.00
• Sector: Optical

This isn't your typical retail apprenticeship. As part of our team, you'll have more responsibility and involvement, playing a vital role in ensuring our customers feel special. With guidance from your store manager and our apprenticeship team, you'll learn the ins and outs of bringing our brand to life, selecting the right products, and delivering personalized experiences.

As an Optical Apprentice, you'll assist customers in finding eyewear that suits their needs, handle frame adjustments, repairs, fittings, and even perform pre-screening eye examinations and administrative tasks.

This is a fantastic and unique opportunity to embark on a journey towards a great career.

The duties within this role include:

• Greeting customers in a professional and friendly manner as they enter the practice.

• Interpreting and understanding a clinically issued prescription, its effects on the eye, and the customer's vision.

• Helping customer's select spectacle frame(s) that are suitable in terms of comfort, looks good and fits lifestyle requirements.

• Be able to explain the features and benefits of particular frames, using non-technical customer friendly language.

• Measuring the frames and ensure they are a suitable size for a customer and can accommodate their lenses.

• Adjusting customers spectacle frames using the correct tools to ensure stability and comfort.

• Basic frame repairs.

• Ordering prescription glasses and contact lenses in for the customer.

• Correct completion of NHS paperwork and written records in-line with company procedures.

• Making follow up appointments for customers.

• Use a focimeter to find the prescription from spectacles.

• Communicate contact lenses suitability, features and benefits.

• Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing.

• Explaining offers and products to customers.

• Taking payments from customers.

• Being able to problem solve with basic optical concerns

• Understanding business KPI's and how they affect the practices profitability

Training to be provided

• L3 Optical Assistant Qualification

About Vision Express UK Ltd

Vision Express opened their first opticians over thirty years ago in Gateshead. Today they have over 550 stores across the UK and Ireland. At Vision Express, you'll thrive in a dynamic environment where everyone works together toward shared goals, rooted in their culture and values. They provide ample opportunities for growth and development, supporting your career ambitions every step of the way.

Vision Express UK Ltd website

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