Connect Appointments
Customer Service Advisor
Customer Service Advisor at Connect Appointments, based in Fife, paying £13.00 per hour. This is a permanent role.
- Pay
- £13.00 per hour
- Hours and contract
- Permanent · On site
- Location
- Fife
- Closing date
- Sector
- Customer Advisor
20% below the typical rate for customer advisor
Reference https://www.connectappointments.co.uk/job/customer-service-advisor-3/
About the role
Connect Appointments is recruiting a Customer Service Advisor to join an established logistics business based in Glenrothes.
Our client is an award-winning, family-run logistics company offering same day, next day and international delivery services from their Fife base. This is a varied, customer-facing role at the heart of a busy operation, taking orders and dealing with customers day to day.
What’s on offer?
- Full-time permanent position
- Monday to Friday, 10am to 6pm
- Every third Saturday, 6am to 11am
- Paid at £13 per hour
As a Customer Service Advisor, your duties will include:
- Answering incoming calls and taking customer orders accurately
- Handling customer enquiries by phone and email
- Tracking consignments and updating customers on delivery progress
- Resolving delivery queries promptly and professionally
- Liaising with drivers, depot staff and other departments
- Maintaining accurate records and keeping company systems up to date
To be considered as a Customer Service Advisor, you will need:
- Previous experience in a customer service or customer-facing role – ideally 3 years
- Excellent communication skills with a positive, professional telephone manner
- Good organisational skills and the ability to manage your own workload
- Confident using Microsoft Office, including Outlook, Word and Excel
- Experience within logistics, transport or a delivery environment is advantageous
Interested in this Customer Service Advisor role? Apply now or call us on [phone removed].
CAKIR
Reference: https://www.connectappointments.co.uk/job/customer-service-advisor-3/ · Posted 5 days ago · Closes 3 Dec 2026 · Listed via Connect Appointments
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