Hawk 3 Talent Solutions
Customer Service Administrator
Customer Service Administrator at Hawk 3 Talent Solutions, based in Bridgwater, South West England, paying £32,000 per annum. This is a permanent role.
- Pay
- £32,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Bridgwater, South West England
- Closing date
- Sector
- Customer Advisor
Bang in line with the market for customer advisor
Reference 57413573
About the role
Scheduling & Customer Service Administrator
Location: Bridgwater
Job type: Permanent
Hours: 40 hours per week 8:30am – 17:00pm
Salary: Up to £32,000 per annum
Hawk 3 Talent Solutions are currently recruiting for a Scheduling & Customer Service Administrator for a well-established organisation to joint heir team in Bridgwater.
This opportunity would suit someone with previous experience scheduling engineers, service technicians or drivers, or a Transport Planner looking to move into a varied office-based role.
Key responsibilities:
- Planning and coordinating daily schedules for field based technicians
- Allocating reactive and planned work efficiently
- Optimising routes and travel time to maximise productivity
- Managing customer orders and maintaining accurate records
- Managing shared inboxes and responding to service requests
- Liaising with technicians and customers to resolve scheduling issues
- Updating internal systems and ensuring data accuracy
- Supporting continuous improvements within scheduling and operational processes
About you:
- Previous experience in a scheduling, planning, dispatch or coordination role
- Experience working with field engineers, service technicians or drivers
- Transport planning or haulage experience will also be considered
- Excellent organisation skills and ability to prioritise workloads
- Strong communication and customer service skills
- Comfortable working in a busy environments
- Good IT skills including Microsoft Office
Benefits;
- 22 days holiday plus bank holidays
- Company pension scheme
- Cycle to work scheme
- Free onsite parking
- Health & wellbeing benefit platofmr
- Ongoing training and development
- Supportive and friendly working environment
Closing date is 01/11/2026
Hawk 3 Talent Solutions are operating as an employment agency on behalf of its client.
To Apply please follow the application process for the site this job is advertised on or email your CV
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Hawk 3 Talent Solutions are committed to the selection, recruitment and development of the best people, basing judgements solely on suitability for the job. Whilst we endeavour to respond to all applications individually, due to high volumes, this is not always possible. Thank you for your interest in this role and we look forward to working with you in the future
Reference: 57413573 · Posted 2 days ago · Closes 12 Nov 2026 · Listed via Hawk 3 Talent Solutions
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