Sanctuary Scotland Housing Association Limited
Bank Concierge
Bank Concierge at Sanctuary Scotland Housing Association Limited, based in Lowestoft, Suffolk, paying £12.90 per hour. This is a permanent role.
- Pay
- £12.90 per hour
- Hours and contract
- Permanent · On site
- Location
- Lowestoft, Suffolk
- Closing date
- Sector
- Hospitality & Catering
25% below the typical rate for hospitality & catering
Reference 7231ec38-2899-498e-a889-844f5e75507d
About the role
Lowestoft, Suffolk, GB, NR32 1HB
Bank Concierge
Trafalgar House, 176 London Road North, Lowestoft, Suffolk, NR32 1HB
£12.90 per hour
Hours as and when required
Be the reason someone finds their footing
We’re proud to be recognised as the 2025 Housing with Care Employer of the Year – and we’re excited to welcome a new Bank Concierge to our vibrant homelessness service at Trafalgar House, 176 London Road North, Lowestoft, Suffolk, NR32 1HB.
You’ll be part of a compassionate, community-focused team supporting people experiencing homelessness, that puts people first – every single day. #BeYourBest is more than a hashtag – it’s our commitment to helping our people grow, thrive, and feel valued. We’ll support you with the tools, training, and encouragement to reach your full potential, while celebrating your individuality and the difference you make every day.
Your role
- Be the first point of contact for customer queries and support
- Build positive relationships and help customers develop life skills
- Respond calmly to emergencies or challenging situations
- Ensure the service is secure and provide excellent customer care
- Carry out health and safety checks and keep customer notes up to date
Your skills
- Experience supporting young people or vulnerable adults, including those with mental health needs or substance misuse
- Ability to stay calm and professional under pressure
- Strong communication skills and a friendly approach
- Confident using IT systems
Your rewards
- A variety of online discounts and rewards from major retailers
- Health and well-being plans
- A wide range of learning and development opportunities
Ready to #BeYourBest? Apply today and start an inspiring career with Sanctuary Supported Living. Curious about what it’s like to work with us? Discover our values, culture, and real stories from our teams at www.sanctuary-supported-living.co.uk/jobs or follow us on socials.
Before you apply
- Internal candidates should apply via their internal careers account.
- We may close this advert early, so please apply as soon as possible.
We work closely with the Home Office in order to prevent illegal working.
Job Segment: Counseling, Home Care, Healthcare, Customer Service
Reference: 7231ec38-2899-498e-a889-844f5e75507d · Posted 3 days ago · Closes 15 Nov 2026 · Listed via Sanctuary Scotland Housing Association Limited
Apply for this job
This role is listed via Sanctuary Scotland Housing Association Limited. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.