E-Commerce Styling Manager - Temporary

E-COMMERCE STYLING MANAGER - FULL TIME - TEMPORARY (MATERNITY COVER) - WASHINGTON, TYNE & WEAR

Who We Are:

Inspired by a shared love of fashion, sneakers and the surrounding culture, END. was founded in Newcastle upon Tyne back in 2005. Our first UK store brought together a curated mix of celebrated designers and emerging brands, many of which were previously hard to find outside of London. From day one, we’ve nurtured a community of like-minded individuals united by a love for this ever-evolving culture.

Today, END. serves over 2 million customers worldwide through a seamless blend of online and physical retail. Our industry-leading stores in Newcastle, Glasgow, Manchester, London, and Milan reflect our commitment to innovation, influence, and inspiration. We offer a carefully curated selection of menswear, womenswear, sneakers, homeware, and lifestyle products to a global audience.

At the heart of END. is our customer and it’s our people and culture that make the difference. With over 600 employees across our HQ, offices, and retail locations, our customer-first mindset continues to guide everything we do.

The Role:

END. Clothing is seeking a highly organised, commercially minded, and inspirational E-Commerce Styling Manager to lead and develop the Styling function within our fast-paced e-commerce studio.

This role is responsible for managing the styling team, maintaining exceptional styling standards, and ensuring the seamless delivery of on-model and off-model content that supports both the END. brand and commercial performance objectives. Acting as the departmental lead, you will oversee styling operations, model planning, team development, workflow optimisation, and quality assurance, ensuring content is delivered efficiently, consistently, and to the highest standard.

Working closely with Production, Photography, Retouching, Buying, Marketing, and Brand teams, you will translate commercial and creative objectives into effective styling strategies that elevate product presentation and enhance the customer experience.

The successful candidate will possess a strong understanding of fashion styling, studio production, workflow management, model casting, people leadership, and operational planning within a high volume e-commerce environment.

Here’s a breakdown of what you’ll be doing:

Styling Leadership & Team Management

• Lead, coach, and develop a team of Senior, Midweight, and Junior Stylists.
• Create a positive, high-performance culture focused on collaboration, accountability, and continuous improvement.
• Conduct regular 1:1s, wellbeing check-ins, performance reviews, and development planning sessions.
• Identify training and development opportunities across the styling team.
• Ensure appropriate delegation of responsibility across the department.
• Manage absence processes, return-to-work meetings, and attendance monitoring where required.

Styling Standards & Creative Excellence

• Own and continuously evolve styling standards across all e-commerce content.
• Maintain consistency of product presentation across Menswear, Womenswear, Accessories, Footwear, and END. Label.
• Review styling output regularly and provide constructive feedback to drive quality improvements.
• Develop, maintain, and communicate brand-specific styling guides.
• Lead styling direction discussions with photographers and senior creative stakeholders.
• Drive awareness of industry trends, competitor activity, and evolving customer expectations.

Studio Operations & Workflow Management

• Oversee daily styling operations to ensure production targets and trading deadlines are achieved.
• Manage stylist allocation, team rotas, workload balancing, and resource planning.
• Ensure ownership and accountability are clearly assigned across daily shoot activity.
• Monitor workflow bottlenecks and implement solutions to maintain studio efficiency.
• Partner with Production and Photography teams to deliver agreed output targets and KPIs.
• Support seasonal workload planning, peak trading periods, and resource forecasting.

Model Strategy & Casting

• Own the styling department's contribution to model selection and casting decisions.
• Partner with the Studio Bookings Coordinator to ensure suitable models are planned against future deliveries and category requirements.
• Lead model reviews and provide recommendations on suitability across brands, categories, and product types.
• Maintain and develop internal model resources, including:

Model Directory, Category Matrix, Model Performance Profiles

• Participate in model casting reviews, scouting initiatives, and seasonal casting strategies.
• Ensure accurate model suitability assessments are maintained to improve future booking decisions.

Shoot Planning & On-Set Leadership

• Oversee styling preparation for all studio productions.
• Ensure appropriate product selections, footwear, accessories, and supporting assets are prepared ahead of shoot days.
• Lead fitting sessions and approval processes.
• Collaborate with Production and Photography teams to ensure shoot requirements and creative standards are met.
• Support stylists with on-set decision-making and problem solving.
• Review output against styling standards while balancing efficiency and commercial requirements.
• Ensure END. Label styling direction is executed consistently and approved standards are maintained.

Quality Control & Continuous Improvement

• Conduct regular site walks to identify styling, fit, sizing, and product presentation issues.
• Monitor capture links and image quality throughout production.
• Raise and manage reshoot requirements where necessary.
• Partner closely with Retouching teams to resolve styling and imagery issues efficiently.
• Lead monthly image review sessions focused on best practice, quality standards, and creative development.
• Drive initiatives that improve styling quality, workflow efficiency, and customer experience.

Inventory & Wardrobe Management

• Oversee styling stock locations and wardrobe management processes.
• Ensure wardrobe inventories remain accurate and organised.
• Manage weekly wardrobe reporting activities and liaise with Buying teams regarding released products.
• Support inventory audits and stock reconciliation processes.
• Ensure styling areas maintain high standards of organisation and stock integrity.
• Identify and resolve stock discrepancies in partnership with Inventory teams.

Systems, Workflow & Administration

• Manage styling-related Freshdesk workflows and operational requests.
• Support retrospective product shoots and seasonal reshoot programmes.
• Ensure effective use of reporting tools, workflow platforms, and studio systems.
• Analyse department KPIs and productivity data to identify opportunities for improvement.
• Maintain accurate reporting documentation and departmental trackers.
• Ensure styling-related documentation remains current and accessible.

Cross-Functional Collaboration

• Build strong relationships with Buying, Production, Photography, Retouching, Marketing, Creative, and Merchandising te