Tenancy Relations Officer - 12 months fixed term

The following content displays a map of the jobs location - Based at Deene House, CORBY, but will need to be available to work across all NNC locations

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Job Reference Ref/149525/9570

Apply for this job Number of Positions: 1 Contract Type: Temporary Contract Details: 1 Year Fixed Term Salary Range : £39481 - £42123 Working Hours: 37 Location: Based at Deene House, CORBY, but will need to be available to work across all NNC locations Closing Date: 22/11/2026 Job Category: Administration Organisation: North Northamptonshire Council

Our benefits

Here at North Northamptonshire Council, we’re transforming for the better, using all our creativity and imagination to create the best life for our local people.

You’ll find that we have a wide range of careers that may be more surprising than you think!

Why choose us?

We offer a vibrant working environment with:

• a competitive salary
• a pension scheme, where we pay a significant contribution on top of your contribution. It provides life cover and ill-health protection.
• lots of opportunities to develop your skills, knowledge and potential in a large unitary council
• generous leave entitlement (28 days, rising to 33 days) and bank holidays, plus the option to buy up to an extra 10 days
• hybrid and flexible working arrangements, where practicable for service needs to help you with a healthy work-life balance.

 

We provide a range of great benefits such as an Employee Assistance Programme, an Employee Benefits Scheme, wellbeing support, travel rates at HMRC rates, as well as supporting a range of active Employee Network Groups.

About the role

We are looking for a passionate and proactive Tenancy Relations Officer (Renters' Rights Lead) to join our Private Sector Housing team. This is an exciting opportunity to play a key role in implementing and enforcing the new Renters' Rights Act across North Northamptonshire, helping to protect tenants, tackle unlawful practices, and improve standards in the private rented sector. You'll work at the forefront of housing enforcement, combining investigation, prevention, partnership working, and service development.

What will you be doing?

As a Tenancy Relations Officer you will be: 

• Lead on tenancy-related enforcement under the Renters' Rights Act, including investigations into illegal eviction, landlord harassment, and non-compliance.
• Carry out proactive, intelligence-led enforcement activity to identify and address poor housing practices.
• Investigate complex cases and prepare evidence for civil penalties, prosecutions, and legal action.
• Work closely with housing, homelessness, legal, and enforcement partners to prevent homelessness and support vulnerable residents.
• Provide advice and guidance to landlords and tenants on their rights and responsibilities.
• Deliver training, support awareness campaigns, and contribute to the development of policies, procedures, and service improvements.
• Monitor enforcement activity, identify trends, and report on outcomes and performance

About you

You will have experience in housing enforcement, tenancy relations, regulatory services, or a similar investigative role. You'll bring excellent analytical and problem-solving skills, the ability to interpret complex legislation, and the confidence to manage challenging enforcement cases. Most importantly, you'll be committed to protecting tenants, promoting fairness, and achieving positive outcomes for local communities.

You should have:

• A degree or equivalent experience in Housing, Environmental Health, Enforcement, or a related field.
• Strong knowledge of landlord and tenant legislation, including the Protection from Eviction Act 1977 and Housing Act 2004.
• Experience investigating complex cases and working within a regulatory or enforcement environment.
• Excellent communication and stakeholder engagement skills.
• The ability to work independently, manage competing priorities,