Higher Therapy Support Worker

Job overview

Are you passionate about helping patients regain independence following stroke and illness?

We are looking for an enthusiastic and highly motivated Band 3 Therapy Support Worker to join our dynamic Stroke and Rehabilitation team currently based at the Princess Royal Hospital in Telford.

Working alongside Physiotherapists, Occupational Therapists, Speech and Language Therapists, and the wider multidisciplinary team, you will play a key role in delivering high-quality rehabilitation programmes for patients recovering from stroke and other rehabilitation needs.

The candidate must have experience of working either within or alongside physiotherapy and/or occupational therapy and experience working within an acute, NHS therapy team is desirable.

The working hours for this post will be 37.5 hours per week - which will include a weekend rota and bank holiday commitment.

We would welcome any interested persons contacting the department for a discussion or to arrange a visit prior to applying/ interview if shortlisted.

Main duties of the job

The role involves working with patients in a ward setting under supervision and guidance from a qualified Physiotherapists, Occupational Therapists and Speech and Language Therapists.

The post holder will be expected to deliver delegated therapy programmes to support patient recovery and independence. Assist patients with mobility, transfers, personal care activities, and functional rehabilitation tasks.
Monitor and record patient progress, reporting changes to registered therapists. Support discharge planning and equipment provision. Encourage patients to achieve rehabilitation goals and maximise their potential . Contribute to group rehabilitation sessions and therapeutic activities. Hold responsibility for own delegated caseload following discussion with the Therapist.

Please see job pack for full description of duties.

Working for our organisation

Our Poppy’s Promise Commitment

We believe that compassionate care sits at the heart of everything we do. Every member of our team — clinical or non-clinical — plays a vital role in ensuring that patients, families, and colleagues are treated with dignity, empathy, and respect at all times.

We expect all staff to demonstrate compassion not only through their words, but through their actions: by listening attentively, communicating clearly and kindly, and recognising individual needs, feelings, and circumstances of those in our care.

Effective communication is central to safe and high-quality healthcare. We value colleagues who take the time to understand others, explain information in a meaningful way, and respond to concerns with patience and understanding.

By joining our team, you are committing to uphold these values — ensuring that every patient feels heard, respected, and valued, and that compassion is embedded in every interaction, every day.

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.