Clearline Recruitment Ltd
Product Support Application Specialist
Product Support Application Specialist at Clearline Recruitment Ltd, based in Cardiff, Wales, paying £200 - £305 per day. This is a contract role.
- Pay
- £200 - £305 per day
- Hours and contract
- Contract · On site
- Location
- Cardiff, Wales
- Closing date
- Sector
- Customer Advisor
70% below the typical rate for customer advisor
Reference 57466939
About the role
Role: Product Support Application Specialist
Location: South Wales, Field Based (Own vehicle and driving license required)
Hours: Full-time
Contract: 12 months, Inside IR35
Pay: £200 - £230 per day PAYE basic or £265.27 - £305.06 per day Umbrella
An excellent opportunity has arisen for a Product Support Application Specialist to join one of our longstanding clients, a leading global healthcare organisation.
This is a customer-facing, field-based position supporting laboratories across South Wales with diagnostic systems, training and technical support. Full training and induction will be provided.
Benefits:
- 25 days holiday + bank holidays
- 12-month contract
- Full training and induction provided
- Mileage paid weekly
- Varied field-based role working directly with laboratory customers
The Requirements:
- Must live or work in South Wales
- Biomedical Science or laboratory experience is essential
- Previous experience within diagnostics or pathology laboratories would be advantageous
- Excellent communication and customer service skills
- Confident working directly with customers
- Full UK driving licence and own vehicle required
- Willingness to travel throughout South Wales and occasionally across mainland UK
- Flexibility for overnight stays when required
The Role:
- Visit and support laboratory customers across South Wales
- Provide hands-on product and application support
- Train laboratory staff on diagnostic systems
- Troubleshoot technical and application issues
- Support system implementation and optimisation
- Build strong relationships with laboratory customers
- Work alongside technical and engineering specialists
- Travel nationally when required, including occasional overnight stays
If you're keen to join an exceptional team where you can combine your laboratory experience with a varied, customer-facing field role, then please apply to this Product Support Application Specialist role below or call Chloe McCausland on between 8:30am - 5:00pm.
Reference: 57466939 · Posted 2 hours ago · Closes 30 Oct 2026 · Listed via Clearline Recruitment Ltd
Apply for this job
This role is listed via Clearline Recruitment Ltd. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.