Sales Support / Sales Administrator

Sales Support / Sales Administrator

Location: Langley
Hours: Monday to Friday, 7am–4pm or 8am–5pm
Salary: Up to £35,000 basic + quarterly bonus

We’re working with a Langley-based client to recruit a proactive and highly organised Sales Support / Sales Administrator to join their busy team.

This is a key, office-based role supporting field-based Business Development Managers (BDMs), helping maximise their time with customers and ensuring the smooth running of sales administration.

Key Responsibilities

• Sales Team Support: Manage and maintain BDM diaries, coordinate customer meetings and ensure appointments and activities are accurately scheduled and recorded.
• Customer Follow-Up: Complete post-meeting actions promptly, including sending product samples, preparing quotations, price lists and pricing schedules, and following up on agreed actions.
• CRM Management: Maintain accurate and up-to-date customer records, sales opportunities, meeting outcomes, customer interactions and commercial information.
• Pricing Administration: Ensure special pricing agreements are accurately documented and maintained, supporting the sales team with pricing.
• Inbox Management: Manage the Business Development inbox, ensuring customer enquiries and internal requests are dealt with promptly and professionally.
• Customer Service: Deliver a high standard of service to both internal and external customers, ensuring actions are completed efficiently and communication is clear.
• General Administration: Provide administrative support to the wider sales and technical teams as required, helping to ensure the smooth running of day-to-day operations.
• Sales Performance: Help the sales team achieve its objectives by ensuring administrative tasks are completed on time.

The Ideal Candidate

• Excellent communication skills and a professional telephone manner.
• Highly organised, proactive and detail-oriented.
• Commercially aware, with strong problem-solving skills.
• Able to manage multiple priorities in a fast-paced environment.
• Previous experience in a busy B2B administration role.
• Sales support experience highly desirable.
• Experience using a CRM system; training will be provided on Merlin CRM.
• A driving licence is preferable due to the office location.

What's on Offer?

• Basic salary up to £35,000 per annum.
• Quarterly company performance bonus.
• 20 days' annual leave plus bank holidays, increasing with service up to 24 days.
• Monday to Friday working hours.

This is a fantastic opportunity for someone who enjoys a varied, fast-paced role and wants to make a real impact on customer satisfaction.

Apply today with your CV or get in touch to find out more!

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