Lorien
AI Project Manager - Hybrid Working - Inside IR35
AI Project Manager - Hybrid Working - Inside IR35 at Lorien, based in London, South East England. This is a contract role with hybrid working.
- Pay
- Not given by the employer
- Hours and contract
- Contract · Hybrid
- Location
- London, South East England
- Closing date
- Sector
- IT Support
Reference 57466065
About the role
AI Project Manager - Hybrid - Inside IR35
Our client, a global Insurance company, are currently looking to hire an AI Project Manager with ServiceNow, Chatbot and ops excellence experience to join the team for an initital 6-month contract.
Experience
- Experience across project and programme management and service delivery, including delivering AI-enabled, digital or technology transformation services
- Operational Excellence experience
- Ability to articulate and document technology operations in detail
- Experience and knowledge of end-to-end technology programme delivery, including recognised project methodologies (e.g. Agile/Scrum, PRINCE2 or PMP), service management, budgeting and people management, ideally spanning AI, data and cloud platforms
- Experience with ServiceNow and Moveworks is highly desirable.
- Ability to enable changes in operational processes and ability to work cooperatively with stakeholders and peers are essential
- Experience with Claude and Copilot
- Insurance/ Financial services experience
Strong understanding of IT Service Desk operations and support models.
Successfully led the rollout and adoption of chatbot solutions to improve service delivery, self-service capabilities, and operational efficiency.
Enhanced the colleague and end-user experience through technology and service improvements.
Please apply!
Guidant, Carbon60, Lorien & SRG - The Vertage Group Portfolio are acting as an Employment Business in relation to this vacancy.
Reference: 57466065 · Posted 22 hours ago · Closes 27 Nov 2026 · Listed via Lorien
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