Salt Search
Market Coordinator
Market Coordinator at Salt Search, based in London, South East England. This is a contract role with remote working.
- Pay
- Not given by the employer
- Hours and contract
- Contract · Remote
- Location
- London, South East England
- Closing date
- Sector
- Administrator
Reference 57463787
About the role
Market Coordinator
Location: Fully Remote (UK)
Duration: 12-Month Contract
Rate: Up to £260 per day
Start Date:January 2027
Are you passionate about building strong partner relationships, solving complex problems and delivering exceptional customer experiences?
We're looking for a Market Coordinator to join a global travel platform's Key Accounts team. This role will see you acting as the day-to-day operational contact for a portfolio of strategic partners, supporting Key Account Managers by managing enquiries, escalations and operational activities while helping to drive partner success and engagement.
What you'll be doing:
- Acting as the primary operational contact for strategic partners
- Responding to partner enquiries in a professional and timely manner
- Managing escalations from investigation through to resolution
- Working cross-functionally with internal teams to resolve complex issues
- Monitoring operational performance, risks and trends across accounts
- Preparing reports, insights and data for business reviews
- Supporting partners with product updates, process changes and new features
- Identifying recurring issues and recommending process improvements
- Building strong relationships with partners while delivering outstanding support
What we're looking for:
- 3+ years' experience within Account Management, Customer Success, Partner Support or Customer Support
- Experience managing a portfolio of customer or partner accounts
- Strong escalation management and problem-solving skills
- Excellent written and verbal communication abilities
- Strong stakeholder management experience
- Ability to manage multiple priorities in a fast-paced environment
- Analytical mindset with strong attention to detail
- Experience using Salesforce or similar CRM platforms
- Experience using Google Workspace
- Jira experience would be beneficial
Nice to have:
- Travel, hospitality or marketplace experience
- Additional European languages.
This is a fantastic opportunity to join a high-performing team in a fully remote position, supporting strategic partners across Europe whilst gaining exposure to account management, customer success and partner operations on an international scale.
*Rates depend on experience and client requirements
Reference: 57463787 · Posted 2 days ago · Closes 12 Nov 2026 · Listed via Salt Search
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