Account Manager

Are you an experienced Account Manager with a strong commercial mindset and a passion for developing customer relationships within a technical manufacturing environment?

DENSO is a global mobility supplier developing advanced technology and components for leading vehicle manufacturers worldwide.

At DENSO Marston Ltd in Shipley, West Yorkshire, we design and manufacture high-performance heat exchange units and cooling modules for OEMs across the off-highway construction, agricultural and power generation sectors.

The Role
As a Sales Account Manager, you will take full ownership of key customer relationships, driving account growth, customer satisfaction and long-term commercial success.

Working closely with Applications Engineering teams, you will support both existing and new business opportunities, ensuring customer requirements are translated into commercially effective solutions aligned to strategic business objectives.

This is a commercially focused role requiring a proactive approach to relationship management, sales development and customer engagement within a fast-paced manufacturing environment. Travel within the UK and Europe will be required.

Working Hours & Benefits

Monday–Thursday: 8.30am – 5.00pm
Friday: 8.30am – 1.30pm

25 days holiday + bank holidays

Benefits include:

• Company car
• Private medical cover
• Pension scheme (up to 10% employer contribution)
• Life assurance (4x salary)
• Permanent Health Insurance
• Subsidised canteen
• Discounted gym membership
• Discounts across 100s of UK retailers
• Employee Assistance Programme
• Hybrid working
• Flexible start/finish times

Key Responsibilities

• Manage and develop relationships with key customer accounts
• Identify and drive new business and growth opportunities
• Maintain accurate sales forecasts, reporting and account metrics
• Develop account plans and provide regular commercial updates
• Build trusted relationships with customers and key stakeholders
• Prepare quotations, manage follow-ups and support business negotiations
• Collaborate with internal engineering and operational teams to deliver customer solutions
• Monitor market trends, technologies and customer requirements
• Resolve customer issues effectively to maintain confidence and satisfaction
• Deliver against sales activity and revenue performance targets

What We’re Looking For

• Proven experience within account management, business development or technical sales
• Strong commercial awareness and customer-focused approach
• Excellent communication, negotiation and stakeholder management skills
• Ability to build long-term customer relationships and influence decision-makers
• Strong organisational skills with the ability to manage multiple priorities
• Proactive and results-driven approach to sales growth
• Good Microsoft 365 capability and reporting skills

Preferred Experience & Qualifications

• Experience within Automotive, Construction/Agriculture or Material Handling sectors
• Experience managing complex customer accounts within a manufacturing or engineering environment
• Consultative sales experience with a structured sales approach
• Proven track record of delivering sales growth and account development
• Degree (or equivalent) in a relevant discipline