Ritz Recruitment Ltd
Customer Service Assistant
Customer Service Assistant at Ritz Recruitment Ltd, based in Birmingham, West Midlands (Region), paying £13.00 per hour. This is a part-time role.
- Pay
- £13.00 per hour
- Hours and contract
- Part-time · On site
- Location
- Birmingham, West Midlands (Region)
- Closing date
- Sector
- Customer Advisor
20% below the typical rate for customer advisor
Reference 57457929
About the role
Part Time Customer Service Assistant - £13ph - Mon to Weds
Birmingham, B19, Immediate Start
A busy student accommodation site is looking for a friendly, professional, and customer-focused Reception / Customer Service Assistant to provide a welcoming presence and excellent support for residents.
Key Responsibilities
• Acting as the first point of contact for residents and visitors at the front desk
• Handling enquiries professionally via phone, email, and face-to-face interactions
• Maintaining accurate records and ensuring smooth shift handovers
• Assisting with resident queries, complaints, payments, and parcel deliveries
• Preparing and maintaining communal areas while supporting resident events and activities
• Responding appropriately to incidents and following all health and safety procedures
• Logging and monitoring maintenance requests, alongside general administrative duties
About You
• Previous experience in a busy customer service, reception, hospitality, hotel, or student accommodation environment
• Excellent communication and interpersonal skills
• Confident using Microsoft Office and other basic IT systems
• Calm, approachable, organised, and dependable
• A positive, proactive attitude with a willingness to support wherever needed
Apply today for immediate consideration.
(ritzrecempbus)
Reference: 57457929 · Posted 5 days ago · Closes 25 Nov 2026 · Listed via Ritz Recruitment Ltd
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