https://www.driverhire.co.uk/office/exeter/
Customer Service Call Handler
Customer Service Call Handler at https://www.driverhire.co.uk/office/exeter/, based in Exeter, South West. This is a contract role.
- Pay
- Not given by the employer
- Hours and contract
- Contract · On site
- Location
- Exeter, South West
- Closing date
- Sector
- Customer Advisor
- Immediate start
Reference 4692912eaa530c94898fd1db21fb682c2c1d6608
About the role
Job details
- Contract
- Full Time
- Temporary
- Exeter
- Posted on 28 October 2026
- 15.07 USD / Year
- Job Ref: 042/01703
- Salary: £15.07 per hour
🕒 Monday to Friday | 08:30 – 16:30
📅 6-Month Fixed-Term Contract
Are you a confident communicator who enjoys helping people and solving problems? Looking for a role that offers great work-life balance with no evenings or weekends?
We are recruiting on behalf of a busy and well-established transport operation in Exeter for a Customer Service Advisor to support their logistics team during the winter period.
This is an excellent opportunity to join a friendly, fast-paced environment where no two days are the same. You’ll play a key role in ensuring customers receive excellent service while supporting the smooth running of daily transport operations.
What You’ll Be Doing
- Handling inbound customer calls and enquiries professionally.
- Providing updates and information regarding deliveries and logistics operations.
- Supporting the coordination of day-to-day transport activities.
- Processing and maintaining accurate records and documentation.
- Liaising with drivers, customers, and internal departments to resolve queries.
- Escalating issues when required and helping to find effective solutions.
- Delivering excellent customer service at every stage of the customer journey.
What We’re Looking For
✅ Previous customer service or call handling experience.
✅ Strong communication and problem-solving skills.
✅ Excellent attention to detail and ability to work accurately.
✅ Confidence working in a busy office environment.
✅ Good IT skills and experience using computer systems.
✅ Ability to remain calm, organised, and professional under pressure.
✅ Logistics or warehousing experience would be advantageous, but is not essential.
What’s In It For You?
⭐ Competitive rate of £13.45 per hour on PAYE Accrued or £13.45+£1.62 holiday pay = £15.07 per hour PAYE advanced.
⭐ Monday to Friday schedule with weekends free
⭐ Valuable experience within the transport and logistics sector
⭐ Immediate start available
⭐ A great opportunity to develop your customer service and operational skills
Apply online or send your CV quoting “CS” to [email removed] or text your name and “CS” to [phone removed]” and we will call you.🚚📞✨
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Reference: 4692912eaa530c94898fd1db21fb682c2c1d6608 · Posted 1 week ago · Closes 30 Nov 2026 · Listed via https://www.driverhire.co.uk/office/exeter/
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