Import Operator

Import Operator

Location: Felixstowe

Working pattern: Permanent, full time

About the role

George Baker Shipping is a logistics company with a team of freight brokers who manage shipping and freight operations. We are looking for a reliable, organised Import Operator to join our Felixstowe team. This is a good opportunity if you want to start and build a career in customs.

You will help prepare and process customs declarations, work with customers and suppliers, and make sure shipments are cleared accurately and efficiently.

What you'll be doing

• Preparing and processing customs clearance documentation

• Assisting with import customs declarations

• Checking invoices, packing lists and other shipping documents

• Entering and maintaining accurate information on internal systems

• Liaising with customers, hauliers, freight forwarders and other parties

• Monitoring shipments and providing updates where required

• Following customs procedures and company processes

• Answering queries by email and telephone

• Keeping accurate records and filing documentation

• Working closely with colleagues to process shipments efficiently

• Keeping up to date with customs procedures and requirements, with training and guidance provided

What you'll bring

• Proven experience using Microsoft Office, particularly Outlook and Excel

• An organised, accurate and detail-oriented approach

• Clear communication by telephone and email

• The ability to manage your workload and meet deadlines

• A reliable, professional attitude and a willingness to learn

• Team spirit and a positive outlook

• Customs clearance or freight forwarding experience is an advantage but not essential, as training and support are provided

• Office or administration experience is also advantageous

What's on offer

• Discretionary bonus

• Pension scheme

• Annual salary review

• Free eye test and up to £69 in vouchers towards glasses

• Interest-free company loan

• Free on-site parking

• Electric vehicle charging points at work

• £750 referral bonus

• Optima Health employee assistance programme

• Annual flu jabs

• Group life policy

• Private healthcare

• Enhanced holiday scheme

• Flexible career pathway

• Supply Chain Academy, which delivers learning to strengthen our organisation and the wider supply chain

• Apprenticeships in areas including technology, people, finance and operations

About us

George Baker Shipping is part of the GB Global Group, which is helping to change the logistics and global trade management market. We invest in training and development at every level.

You may have experience of the following: Customs Clearance Clerk, Import Clerk, Customs Entry Clerk, Customs Declarations Clerk, Import Documentation Clerk, Import Customs Administrator, Import Coordinator, Freight Forwarding Administrator, Shipping Administrator, Customs Agent