Administrator

Administrator
Location: Evesham - Office based
Contract Type: Full-time, Permanent, 42.5hrs per week, Monday to Friday

Salary: £28,186.33 + company benefits

About the Role

We're looking for an Administrator to join our team in Evesham. You'll play a key role in supporting day-to-day administrative functions across our operations, ensuring all processes run smoothly and in line with company procedures.

This role involves working closely with colleagues, clients, and service users to deliver accurate, timely and professional support. You'll be responsible for handling communications, managing purchase orders and invoices, maintaining records, and ensuring customer experience remains central to everything we do.

Role Responsibilities

       Provide administrative support across property operations and internal departments

       Coordinating the administration of asbestos works with specialist contractors from start to completion

       Triaging jobs that fall within the scope of Awaabs Law

       Recording and responding to client, contractor, and service user communications relating to asbestos works via telephone and email

       Managing materials requisitions, purchase orders, and invoicing processes for repair activities

       Inputting cost data to support the timely completion, sign-off, and billing of property work orders

       Coordinating with operatives, supervisors, and subcontractors to support efficient turnaround of vacant properties

       Monitoring progress of asbestos works and liaising with colleagues to ensure accurate and timely updates are shared

       Assisting with scheduling appointments, access arrangements, and property readiness activities

       Taking care of company assets in line with policy and reporting any damages

       Attending meetings and training sessions as required

       Upholding high standards of professionalism, health & safety, and customer care throughout the process

Key Criteria

       Experience in an administrative environment, ideally within the social housing sector

       Experience in diary management and associated administrative tasks

       Proven ability to manage administrative processes accurately and efficiently

       Comfortable working to deadlines in a busy office setting

       Strong time management, planning, and organisational skills

       Confident using computerised systems and Microsoft Office applications

       Excellent written, verbal, and interpersonal communication skills

       Strong customer service ethos with a professional approach to all interactions

       Ability to liaise effectively with service users, colleagues, and external stakeholders via telephone and email

       Willingness to attend meetings and training sessions as required

       Commitment to maintaining high standards of health & safety and company procedures

Benefits:

       25 days annual leave plus bank holidays

       Family-friendly policies, including enhanced maternity/paternity leave

       Life assurance

       Van & Fuel card

       Refer a friend schemes 

       Generous pension scheme and sick pay

       Employee Assistance Programme

       Mears Rewards - access to discounts across major retailers, including supermarkets

       Excellent training and development opportunities

       Annual Mears Fun Day (previous locations include Alton Towers and Drayton Manor)

       Volunteering leave - up to two days per year to support community initiatives

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

Apply below or to discuss your application further; contact:

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.