VIQU IT Recruitment
1st Line Support
1st Line Support at VIQU IT Recruitment, based in Liverpool, North West England, paying £140 - £155 per day. This is a contract role with hybrid working.
- Pay
- £140 - £155 per day
- Hours and contract
- Contract · Hybrid
- Location
- Liverpool, North West England
- Closing date
- Sector
- IT Support
50% below the typical rate for it support
Reference 57449599
About the role
1 Line Support – 6-Month Contract – Hybrid - Liverpool
VIQU have partnered with a leading organisation within the legal sector who are seeking a 1 Line Support contractor to provide some additional BAU support to their Service Desk.
This 1 Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service.
Key skills & responsibilities for the 1 Line Support:
- 1 Line / Service Desk Support – in a Windows / Microsoft environment.
- Windows 10/ Windows 11
- Microsoft 365
- Exchange
- Azure
- Outlook
- MS Teams
- Active Directory
- Telephony support
- Triaging tickets and escalating to relevant teams where necessary
- Using ServiceNow ticketing system
- Mix of remote & deskside support - including working on a tech bar
- Good customer service skills
- Experience with iManage or Bomgar (desirable)
Role details:
- Job role: 1 Line Support
- Job type: Contract
- Duration: 6 months’ contract
- Rate: £140 - £155 per day
- Working hours: 37.5 hours per week Monday - Friday
- IR35 status: Inside IR35
- Location: Hybrid, one day per week in Liverpool
Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.
Reference: 57449599 · Posted 2 days ago · Closes 23 Nov 2026 · Listed via VIQU IT Recruitment
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