NEOS Recruitment
Hire Controller
Hire Controller at NEOS Recruitment, based in Bromley, London, paying £35,000 per annum. This is a permanent role.
- Pay
- £35,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Bromley, London
- Closing date
- Sector
- Customer Advisor
About 13% above the going rate for customer advisor
Reference 558171048202284181
About the role
Hire Controller
Bromley
£30,000 to £35,000 + Benefits + Bonus + Healthcare
NEOS Engineering Recruitment are working with a well-established Plant Hire company who are looking for a commercially minded Hire Controller to join their busy hire desk.
We're looking for someone who isn't just an order taker. We want someone who is confident on the , understands customer requirements and has the commercial awareness to upsell equipment, maximise hire opportunities and get the most out of every enquiry.
The Role:
- Handling incoming hire enquiries and converting them into bookings.
- Identifying opportunities to upsell additional equipment and services.
- Building strong relationships with existing customers and maintaining repeat business.
- Advising customers on suitable plant machinery for their requirements.
- Negotiating hire rates and maximising revenue from incoming enquiries.
- Managing the full hire process from initial enquiry through to off-hire.
- Liaising with transport, workshop and depot teams to ensure smooth equipment delivery.
- Ensuring excellent customer service throughout the hire process.
The Ideal Candidate:
- Previous experience as a Hire Controller, Hire Desk Controller or Hire Coordinator.
- Background within Plant Hire, Tool Hire, Powered Access or a similar industry.
- Strong internal sales skills and a natural ability to upsell.
- Confident, personable and comfortable speaking with customers over the .
- Commercially aware with good negotiation skills.
- Organised and capable of managing a busy hire desk.
- Someone who takes ownership of customer enquiries rather than simply processing orders.
What's on Offer:
- Salary up to £35,000 depending on experience.
- Monday to Friday, 7am – 5pm.
- Permanent position within an established Plant Hire business.
- Opportunity for career development and progression.
We're looking for a Hire Controller who understands that there's a difference between taking an order and maximising an opportunity. If you're commercially minded, enjoy dealing with customers and know how to get the most out of a busy hire desk, we'd like to hear from you.
Apply today or contact NEOS Engineering Recruitment for a confidential discussion.
Reference: 558171048202284181 · Posted 1 week ago · Closes 28 Nov 2026 · Listed via NEOS Recruitment
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