East of England Primary Care Careers (GP practices)
Digital Care Advisor
Digital Care Advisor at East of England Primary Care Careers (GP practices), based in Norwich, East of England, paying £12.71 per hour. This is a permanent role.
- Pay
- £12.71 per hour
- Hours and contract
- Permanent · On site
- Location
- Norwich, East of England
- Closing date
- Sector
- Care Assistant
23% below the typical rate for care assistant
Reference 30066
About the role
Our Digital Care Team plays an important role in helping patients navigate their healthcare journey through our digital services. As a Digital Care Advisor, you will be a key point of contact for patients, reviewing online requests and ensuring they are directed to the appropriate team, clinician or service.
You will review and process digital forms, manage tasks and document workflows, arrange appointments in line with practice procedures and maintain accurate patient records. You will work closely with our Dashboard GP and wider clinical and non-clinical teams to support the safe and efficient delivery of patient care.
The role also involves responding to healthcare professional enquiries, managing NHS 111 appointment bookings and processing requests through systems including SystmOne and SystmConnect.
If you are looking for a rewarding and fast-paced role where you can make a real difference while being part of a friendly and supportive team, this could be the perfect opportunity for you.
Reference: 30066 · Posted 6 days ago · Closes 1 Dec 2026 · Listed via East of England Primary Care Careers (GP practices)
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