Interim Service Charge Officer

Are you an experienced Service Charge Officer or Analyst with Social Housing experience? Are you looking for a quick start in a role in which you will play a role in a successful team? Do you want to work in a hybrid manner for a modern and forward thinking organisation?

Robertson Bell are supporting a housing provider to recruit an Interim Service Charge Officer for an initial 3–6 month contract. This opportunity would suit someone with previous service charge experience within the social housing sector who can quickly get up to speed and provide hands-on support to a busy team.

Key responsibilities include:

• Managing and responding to Section 22 requests for inspection of service charge supporting documentation.
• Handling service charge enquiries, disputes and queries from leaseholders and residents.
• Liaising with internal departments to gather information and resolve service charge issues.
• Supporting Section 20 consultation processes and associated correspondence.
• Maintaining accurate records and ensuring compliance with relevant legislation and timescales.
• Providing wider administrative support across leasehold and service charge activities.

The successful candidate will ideally have:

• Previous experience working with service charges within a housing association or similar organisation.
• Good attention to detail.
• An understanding of leasehold and/or tenancy-related service charges.
• The ability to work independently and manage competing priorities.
• Availability to start at short notice.

If you have relevant experience and are interested in discussing an interim opportunity, please apply today for further information.