Eleven Plus Exams
Customer Service Agent
Customer Service Agent at Eleven Plus Exams, based in Harrow, South East England, paying £28,000 - £30,000 per annum. This is a permanent role.
- Pay
- £28,000 - £30,000 per annum
- Hours and contract
- Permanent · On site
- Location
- Harrow, South East England
- Closing date
- Sector
- Customer Advisor
9% below the typical rate for customer advisor
Reference 57485841
About the role
This role is for 5 days per week: Tuesday to Saturday.
Full-time customer service administrator supporting a team of dynamic and innovative educators who embrace traditional teaching and the latest analytic technology to create a vibrant learning experience for our children.
The applicant must have excellent customer service and English language skills and telephone manner.
Duties Include
- General Administrative Duties (attending to visitors, e-mails and phone calls)
- Dealing with Parents and Children
- Overseeing Day to Day Operation
- Developing efficiency to accommodate growth
- Marketing
Attributes Sought
- Team Player
- Friendly and confident
- IT Literacy (especially Google Sheets and Microsoft Office Products: Word, Excel)
- Business acumen
- Flexible with working days and hours
- Smart appearance as this is a customer facing role
Education Sought
- A level in English preferred -must have excellent English language and grammar skills
- Graduate in any discipline (ideally Business Management or Business Administration)
Reference: 57485841 · Posted 2 days ago · Closes 3 Dec 2026 · Listed via Eleven Plus Exams
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