Optical Assistant

Optical Assistant – Ray-Ban®

Don’t just support. Set the standard.

Ray-Ban is built on legendary design, real attitude, and the belief that style is a statement. In store, that comes to life through you: how you guide customers, deliver precision, and make every interaction feel effortless.

We’re looking for an Optical Assistant who’s detail-focused, customer obsessed, and ready to represent a brand that never follows the crowd.

What you’ll do (and do brilliantly)

You’ll deliver standout service and clinical accuracy, not by process alone, but by creating confidence at every step. You will:

• Welcome customers with energy, ask the right questions, and make every interaction feel personal and premium
• Support customers through their optical journey, from initial enquiry to final fit, with accuracy, care and confidence
• Ensure prescriptions are handled correctly, frames are fitted perfectly, and every detail meets the highest standard
• Use strong product knowledge to guide customers to the right optical solutions, balancing style, comfort and function
• Work closely with the wider team to keep the store flowing, especially in busy moments
• Maintain high operational and compliance standards, ensuring everything is done properly, every time
• Stay adaptable, positive and open to new tools, processes and product launches
• Take ownership of your development, building your expertise and raising your own bar

You’ll fit right in if you:

• Love helping people feel confident in their vision and their style
• Take pride in accuracy and getting the details right
• Thrive in a fast-paced, customer-focused environment
• Are curious about optical, product and how to create the best outcomes for customers
• Bring confidence without ego, and care without compromise
• Value inclusivity and create a welcoming space for everyone

Why Ray-Ban?

Because how we engage, support and empower people shapes the brand at every touchpoint, and in store, you are that touchpoint.

You’ll be backed with learning, development, and brand experience that helps you grow and helps you deliver at your best.

Ready?
Bring your precision. Bring your energy. Bring your customer magic.

Apply now.