Juice Recruitment Ltd
Customer Service Advisor
Customer Service Advisor at Juice Recruitment Ltd, based in Pershore, West Midlands (Region), paying £12.71 per hour. This is a temporary role.
- Pay
- £12.71 per hour
- Hours and contract
- Temporary · On site · Weekend work
- Location
- Pershore, West Midlands (Region)
- Closing date
- Sector
- Customer Advisor
22% below the typical rate for customer advisor
Reference 57429287
About the role
Juice Cheltenham is delighted to be supporting a fantastic client in the search for temporary staff leading up to and for the Christmas period. This is for an exciting client of ours, based in Pershore, we are seeking a number of Customer Service Advisors/Administrators. If successful, we have start dates happening from mid October through to mid November, whilst committing until Christmas or slightly into the New Year, depending on sales levels. .
Day to Day
- Handling Customer service queries via phone, email, and live chat functions.
- Placing corporate orders and liaising with corporate clients.
- Producing quotations and advising customers on products the suit.
- Investigating and resolving customer complaints.
- Investigating and resolving delivery queries
What Are We Looking For
- Individuals looking for seasonal administration work within a fast-paced environment.
- Excellent customer service skills.
- Self-motivated and enthusiastic. Someone who is ready to make a real difference.
- Customer Service experience, whether that's face-to-face or in a call centre environment would be advantageous but not essential. We're interested in your excellent communication skills.
- Positive attitude and able to provide excellent customer service.
- Experience within a regulated environment, with strong attention to detail, would be beneficial.
- Can easily navigate your way through multiple systems and tasks at any one time.
- Able to deal with sensitive and challenging conversations along with complaints and have the resilience to bounce back from them.
- Have good IT skills.
- Good numeracy skills.
- Active listening skills.
- Can be flexible with working hours during the busy periods (Christmas) to ensure we maintain our customer service and quality standards. This can include some evening and weekend work.
Working hours will be Monday to Friday (9.00 - 17.30) during the lead up, with weekend hours being introduced closer to Christmas (these can be flexible and would be working from home).
If you're interested in finding out more information, we would love to hear from you.
Reference: 57429287 · Posted 5 days ago · Closes 17 Nov 2026 · Listed via Juice Recruitment Ltd
Apply for this job
This role is listed via Juice Recruitment Ltd. Applications are handled on the employer's site.
Apply on employer siteOpens the employer's website in a new tab.
Signed in? Every job you apply for counts toward your weekly goal and badges. How it works
Safe applying: a genuine employer will never ask you to pay for a DBS check, training or equipment, or move you onto WhatsApp before you are hired. If this listing does, report it and do not pay anything.