Credit Control / Customer Operations Specialist

Your new company: You will be joining a growing business in a newly created role. Your new role: This is a varied role that will include customer service, order processing, logistics and accounts receivable duties. With involvement in the full order to cash cycle, your duties and responsibilities will include: - End-to-end order processing, including order capture, processing, dispatch coordination and customer collection - Providing excellent levels of customer service at all times - Dealing with customer queries - Producing accurate customer invoices - Credit control duties: resolving invoice-related queries and collecting payments in line within agreed terms - Contacting customers by telephone, email and letter to follow up on overdue invoices and late payments - Monitoring customers against credit limits, holding and releasing orders as required - Aged debt reporting What you'll need to succeed: This position requires a strong service mindset, excellent customer service skills and previous credit control / accounts receivable experience. You will enjoy a varied work load, be commercially minded and have a "muck in" attitude. Working in a small team, cross-training and helping out in other areas of the business when required is essential. What you'll get in return: This is an excellent time to join a growing business in a newly created role. Competitive salary + bonus On-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)