STEPS Administrator (Gloucestershire)

<p><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This is a Gloucestershire County Council job.</span><br><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"> </span></p>
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<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Title:                           STEPS Administrator</span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Location:                     <span>Redwood House in Stroud</span> </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Salary:                              £29,071 - £30,515 per annum </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Hours per Week:                37.00 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Contract Type:                   Permanent </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Closing Date:                    22/11/2026 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">Job Requisition Number:    15119 </span></li>
<li style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><span style="font-size:12.0pt;font-family:verdana, geneva, sans-serif">This post is open to job share</span></li>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">In Gloucestershire, our focus is on enabling an inclusive education system, providing the right support at the right time and in the right place. As a local authority we are committed to improving outcomes for children and young people and are investing in additional capacity to help us do this.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Gloucestershire’s Specialist Teaching and Educational Psychology Service (STEPS) provides advice and support to schools, settings and families to meet the needs of children and young people who may need additional help to meet short or long needs and fulfil their potential.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">To deliver on service our objectives, we must have strong and capable administration support that offers a flexible, innovative and customer focused service. We have recently redesigned our administration teams to help us achieve this.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>About You</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">We are looking for an experienced Administrators who work across various sites in the County. With the direction of the Business Administration Lead you will support the service with a range of administration support functions including communications with schools, settings and parent carers.</span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">The successful applicant should have and be able to demonstrate in their personal statement:</span></p>
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<li><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Excellent and proven customer service experience</span></li>
<li><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Be a team player with strong communication and organisational skills</span></li>
<li><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Have good experience of working with and across organisations</span></li>
<li><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Strong ICT skills</span></li>
<li><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Knowledge and experience of working in education; working with systems such as Capita and Liquid Logic; and an understanding of special educational needs and disabilities (SEND) would also be an advantage.</span></li>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt"><strong>What you’ll get in return…</strong></span></p>
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<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">Successful candidates will join us at a time of change which offers opportunities to make a difference to the service we provide. You would be part of a service that is supportive, offers development opportunities and cares passionately about people.</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">• Training and Development opportunities</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">• Flexible working opportunities</span></p>
<p><span style="font-family:verdana, geneva, sans-serif;font-size:12.0pt">• A service structure that provides pro