Service Advisor

We are currently recruiting on behalf of a well-established, family-run car garage in Horley, Surrey, for the position of Service Advisor. The Service Advisor will be a key member of a friendly and supportive team, responsible for delivering outstanding customer service and ensuring smooth front-of-house operations. This role offers a fantastic opportunity for experienced individuals seeking a reputable workplace that values professionalism, organisation, and proactive communication. Benefits for the successful Service Advisor: Competitive salary from 28,000 to 34,000, depending on experienceSupportive, family-oriented working environmentOpportunities for professional development and career progressionMonday to Friday working week with every other Saturday morningThe chance to work with a reputable business known for high standardsEngaging role that values organisation, communication, and energyPositive team atmosphere where multitasking and a proactive attitude are appreciatedDuties of the Service Advisor: Answering incoming phone calls and handling customer enquiries professionallyManaging appointment bookings and scheduling service jobs efficientlyRaising job cards and liaising with the Aftersales ManagerDelivering excellent customer service at the front deskProviding administrative support, including upselling services when appropriateCovering the front desk during busy periods as part of a dedicated teamManaging a fast-paced environment with energy, multitasking skills, and efficiencyRequirements of the Service Advisor: Previous experience as a Service Advisor or in a similar customer-facing role within the motor tradeStrong organisational skills with keen attention to detailExcellent verbal and written communication skillsPolite and professional telephone mannerAbility to multitask effectively in a busy environmentGood administrative skills and a proactive attitudeEnthusiastic approach to delivering high standards of customer serviceIf you are motivated to join a respected automotive business and wish to make a positive impact, we encourage you to find out more about this exciting opportunity. Contact Darwin Manship, Automotive Recruitment Specialist at Perfect Placement covering Crawley and West Sussex, today to discover more about this fantastic opportunity. Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please contact us today.