Retail Assistant

Our client is looking for ambitious sales professionals to join their showroom team as a Trainee Kitchen & Bathroom Sales Designer. Previous kitchen or bathroom design experience isn't essential as our client will provide full training. What matters is your ability to connect with customers, understand their needs and confidently guide them through the sales process.

The Role as a Kitchen & Bathroom Sales Designer, you'll work with customers from their first enquiry through to the completion of their project. You'll learn how to design beautiful kitchens and bathrooms, recommend products, prepare quotations and create an exceptional customer experience.

Salary: £28,000 - £32,000 DOE

This is an ideal opportunity for someone currently working in:

• Telephone Sales
• Telesales
• Outbound Sales
• Inbound Sales
• Contact Centre Sales
• Business Development
• Sales Executive
• Account Management
• Customer Sales Advisor

who is looking to move into a consultative, customer-facing sales career.

What You'll Be Doing

• Meeting customers in the showroom to discuss their project ideas.
• Understanding customer requirements and recommending suitable products.
• Learning to design kitchens and bathrooms using industry software.
• Preparing quotations and following up opportunities to secure sales.
• Building strong relationships with customers throughout their buying journey.
• Upselling complementary products and identifying additional sales opportunities.
• Coordinating orders and ensuring customers receive an outstanding service.
• Working towards individual and team sales targets.

You don't need kitchen or bathroom experience. They are looking for sales ability and the right attitude.

You'll have:

• Previous experience in a retail, telephone or sales-based role.
• A proven track record of achieving sales targets or KPIs.
• Excellent communication and listening skills.
• Confidence building rapport with customers.
• A consultative approach to selling rather than hard selling.
• Strong organisational skills and attention to detail.
• Good IT skills and the ability to learn new systems.
• A positive, enthusiastic attitude and willingness to learn.
• A full UK driving licence

What You'll Receive

• Full training in kitchen and bathroom design.
• Ongoing coaching and development.
• A supportive team environment.
• Company pension.
• Staff discount.
• Career progression opportunities.

This is more than a sales role it's a chance to build a long-term career in one of the UK's most rewarding sectors. If you enjoy helping customers, love achieving sales success and want to move away from being on the phone all day into a more varied, customer-facing position, we'd love to hear from you.